Customer reviews from https://www.asus.com
ASUS - TUF GAMING B550-PLUS WIFI II AMD B550 (Ryzen AM4) ATX gaming motherboard with PCIe 4.0
Average customer rating
4.3
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
59
4 Stars
23
3 Stars
8
2 Stars
3
1 Star
5
90%of customers recommend this product.
(
36 out of
40)
Customer Reviews for ASUS - TUF GAMING B550-PLUS WIFI II AMD B550 (Ryzen AM4) ATX gaming motherboard with PCIe 4.0
Posted by: KennethB
Frequency of use:Daily
Verified Purchase:Yes
Good solid motherboard for the price. Perfect for mid range gaming.
Written by a customer while visiting https://www.asus.com
Posted by: CLU55
Verified Purchase:Yes
A great board for ryzen 9 5000 series. Very well built and easy to set up. It does everything it says it will do and then some!
Written by a customer while visiting https://www.asus.com
Posted by: MarkA
Frequency of use:Daily
Verified Purchase:Yes
It's too early to say what I think about this motherboard. I've always trusted Asus motherboards in the past and had good luck with them, but it's been a long time since I've needed to update. So far I'm not sure if it's right or wrong that the motherboard continues with power even after I turn the power to my computer off. so is that a pro or con, I'm not sure but so far that's the only thing I question. Maybe somebody else can tell me if that's correct or not. Idk
Response from https://www.asus.comBy CLM, September 6, 2024
Dear MarkA,
Thank you for your comment.
If the system is not shutting down completely, this is possibly a software issue. If Windows was not installed clean using this motherboard, a software or driver conflict exists, please ensure Windows was installed fresh from scratch with all updates installed, chipset and video drivers up to date and applications are fully Windows 11 complaince. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
If the system is not shutting down completely, this is possibly a software issue. If Windows was not installed clean using this motherboard, a software or driver conflict exists, please ensure Windows was installed fresh from scratch with all updates installed, chipset and video drivers up to date and applications are fully Windows 11 complaince. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent at: http://bit.ly/AsusLiveChat.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Adrian.S
Frequency of use:Daily
Verified Purchase:Yes
This motherboard was just what I needed, price point + features = perfect!! I’ve owned the TUF GAMING B550-PLUS WIFI ll for over a year now and it hasn’t let me down or given me any issues, I would recommend this if your looking for an affordable solid motherboard for a PC build.
Written by a customer while visiting https://www.asus.com
Posted by: FranklinDesign
Frequency of use:Daily
Verified Purchase:Yes
Its working great so far. Although it needs an extra argb pin header for when i would decide to use extra rgb fans. Also needs one more usb-c pin for cases that have front panel ( my case does and its null without a usb-c pin to connect to.
Written by a customer while visiting https://www.asus.com
Posted by: Bonsey
Frequency of use:Daily
Verified Purchase:Yes
Had MSI Tomahawk B550 prior to this one. The ease of getting into bios is awsome, but finding what you need is a little confusing. The 550 chipset heat sink is rather lacking. Its a goodboard for low-midrange. Does its job, but not impressive.
Response from https://www.asus.comBy Chantae, CLM, September 29, 2024
Dear Bonsey,
Thank you for sharing your feedback on the motherboard. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2409009534-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for sharing your feedback on the motherboard. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Providing our customers with a high level of satisfaction is our top priority, and we'll forward your feedback to our team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2409009534-0002" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: Virgil
Frequency of use:Daily
Verified Purchase:Yes
Very pleasant that I purchased the board. Find it a great versatile motherboard for my Amd 5700x cpu, 32 gig ram, and 2 gig hard drive. Everything installed fine with no issues.
Written by a customer while visiting https://www.asus.com
Posted by: eviltwinbro74
Frequency of use:Daily
Verified Purchase:Yes
Works like a beast. I will be using this MOBO for another build once I get my Dark Hero back!
Written by a customer while visiting https://www.asus.com