Customer reviews from https://www.asus.com
ASUS - TUF GAMING B550-PLUS WIFI II AMD B550 (Ryzen AM4) ATX gaming motherboard with PCIe 4.0
Average customer rating
4.3
(92 Reviews)
Rating breakdown 92 reviews
5 Stars
56
4 Stars
22
3 Stars
7
2 Stars
3
1 Star
4
94%of customers recommend this product.
(
32 out of
34)
Customer Reviews for ASUS - TUF GAMING B550-PLUS WIFI II AMD B550 (Ryzen AM4) ATX gaming motherboard with PCIe 4.0
Posted by: Chippi
Frequency of use:Daily
Verified Purchase:Yes
Bluetooth will not connect to any device other than phone. Great board otherwise.
Response from https://www.asus.comBy CLM, July 28, 2025
Dear Chippi,
Thank you for your comment.
We do understand the inconvenience this may have caused if you are experiencing issue with Bluetooth connection. To resolve this, ensure the chipset and Bluetooth drivers for this motherboard were installed. Drivers for this motherboard are posted at: https://www.asus.com/us/motherboards-components/motherboards/tuf-gaming/tuf-gaming-b550-plus-wifi-ii/helpdesk_download?model2Name=TUF-GAMING-B550-PLUS-WIFI-II . Additionally, if Windows was installed fresh from scratch using this motherboard, ensure old drivers were uninstalled correctly to prevent potential driver or software conflict. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand the inconvenience this may have caused if you are experiencing issue with Bluetooth connection. To resolve this, ensure the chipset and Bluetooth drivers for this motherboard were installed. Drivers for this motherboard are posted at: https://www.asus.com/us/motherboards-components/motherboards/tuf-gaming/tuf-gaming-b550-plus-wifi-ii/helpdesk_download?model2Name=TUF-GAMING-B550-PLUS-WIFI-II . Additionally, if Windows was installed fresh from scratch using this motherboard, ensure old drivers were uninstalled correctly to prevent potential driver or software conflict. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Works good,easy to manage, plenty of fan and rgb connections for my set up. No real complaints so far
Written by a customer while visiting https://www.asus.com
Posted by: Kenji Long
Frequency of use:Daily
Verified Purchase:Yes
It's good for me to set up a tester to test PCIe 4.0 cables and GPU cards
Written by a customer while visiting https://www.asus.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
I'm nice looking motherboard very easy to use and simple
Written by a customer while visiting https://www.asus.com
Posted by: Homessource
Frequency of use:Daily
Verified Purchase:Yes
cannot install driver for GPU, review format hard to navigate
Response from https://www.asus.comBy Chantae, CLM, November 1, 2025
Dear Valued Customer,
Thank you for sharing your experience with the ASUS TUF GAMING B550-PLUS WIFI II motherboard. We sincerely apologize for the difficulty you've encountered installing the GPU driver, as well as any frustration caused by the review format. To further investigate the issue and provide tailored support, we recommend contacting our technical support team directly at https://www.asus.com/us/support/callus/.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2410014863-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Thank you for sharing your experience with the ASUS TUF GAMING B550-PLUS WIFI II motherboard. We sincerely apologize for the difficulty you've encountered installing the GPU driver, as well as any frustration caused by the review format. To further investigate the issue and provide tailored support, we recommend contacting our technical support team directly at https://www.asus.com/us/support/callus/.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2410014863-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Written by a customer while visiting https://www.asus.com
Posted by: Lrxd
Frequency of use:Daily
Verified Purchase:Yes
Not bad WiFi is slow unfortunately but everything else’s worked great
Written by a customer while visiting https://www.asus.com
Posted by: Kilroy9195
Frequency of use:Daily
Verified Purchase:Yes
Very satisfied with this product. Worled great oit of the box with no issues.
Written by a customer while visiting https://www.asus.com
Posted by: MikeC629
Frequency of use:Daily
Verified Purchase:Yes
I've been using Asus products for years, this mother board is living up to the same quality and performance I've come to expect from Asus. Installation is quick and simple. Net support after sale is excellent.
Written by a customer while visiting https://www.asus.com