Will not boot. One long and two short beeps on POST. Swapping out a different stick makes no difference
Response from https://www.asus.comBy CLM, April 14, 2025
Dear LoCee,
Thank you for your comment.
We certainly understand your disappointment with the quality of the product and the inconvenience this may have caused if there was a delay in the delivery of your parts. Typically, we recommend to contact your seller if your part were not received on time. Should you need further assistance with the motherboard, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
I have been using the TUF GAMING B550-PLUS WIFI II and find the motherboard to be excellent for the cost and usability. The memory capacity makes it easy to install virtual machines using 128 gb. Overall performance is top notch. I would definitely recommend this motherboard!
Written by a customer while visiting https://www.asus.com
Wifi connecting issue… Either I’m not doing it right, or it doesn’t work. I’ve tried downloading every driver available for the wifi, checking BIOS, and restarting everything multiple times. I can’t get the wifi to connect or even register on my computer.
Response from https://www.asus.comBy CLM, July 23, 2025
Dear EyeVan,
Thank you for your comment.
We do understand the inconvenience this may have caused if you are experiencing WIFI connection issue. To resolve this, ensure this motherboard or your build has access to an established wireless router or hotspot, it is getting an excellent signal and internet services is working properly. If drivers, BIOS and Windows are up to date and wireless connection still doesn't work, this may be due to a driver or software conflict. We recommend that you install Windows clean or fresh from scratch using this motherboard. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Bluetooth will not connect to any device other than phone. Great board otherwise.
Response from https://www.asus.comBy CLM, July 28, 2025
Dear Chippi,
Thank you for your comment.
We do understand the inconvenience this may have caused if you are experiencing issue with Bluetooth connection. To resolve this, ensure the chipset and Bluetooth drivers for this motherboard were installed. Drivers for this motherboard are posted at: https://www.asus.com/us/motherboards-components/motherboards/tuf-gaming/tuf-gaming-b550-plus-wifi-ii/helpdesk_download?model2Name=TUF-GAMING-B550-PLUS-WIFI-II . Additionally, if Windows was installed fresh from scratch using this motherboard, ensure old drivers were uninstalled correctly to prevent potential driver or software conflict. Should you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com