The PC arrived with a minor screen issue, a small peeling spot that's visible but doesn't currently affect functionality. However, I'm unsure if it might worsen over time, so I decided to let it go for now. Later, I noticed a speaker issue. I suspected it might be driver-related, so I reinstalled the audio drivers, but the problem persisted. The glitch is brief, like a millisecond hiccup, similar to the sound of an old record skipping. I've tried multiple troubleshooting steps, but nothing has resolved it. If the issue continues or worsens, I plan to use the warranty.
So happy with my new HP. This is replacing my old 15.6 pavilion laptop which I had for 6 years. This laptop is lighter, runs quiet, has the backlight keyboard and touch screen...what more could you want. Perfect for working from home.
We bought our HP laptop to do some work using the internet. The set up was easy!!! Very important for nontechy people. ;) a lot of questions popped up while setting up. Some I wasn’t sure of, could I go back later? Was it a one time thing? If not…. Where you find it again? It would be nice to make that clearer. Great screen size. I’m happy with it because I can do what I need to.
Great product, started right up and configured/operated as expected. Great throughput. A few challenges loading the printer drivers but all is good now. Would definitely buy again.
I have thought for many years that all PC Manufacturers should make it easier for all of their customers to understand & execute (or ai now to automatically execute) all necessary steps to keep their personal data Safe & their PC's running smooth as new for however long they have them. Most do not understand about all of settings, virus protections, etc. Maybe some sort of Simple Checklist / Program to be opened upon New Purchase - ?
The laptop feels cheap, the after closing it and opening it for a month the screen edges leave a dirt print on the bottom part of the laptop. For some reason its hard to plug and unplugged a HDMI or the charging cord from its ports. The display changes colors all the time and its very uncomfortable, horrible white colors and not so vivid colors on the images. I can see light that may be cause by pressure on the display while urning on the laptop. In the software are I feel it has