Customer reviews from hp.com
HP - ProBook Laptop Computer 16" WUXGA Touch Screen Intel Core Ultra 7 16 GB - Pike silver
Average customer rating
3
(2 Reviews)
Rating breakdown 2 reviews
5 Stars
1
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
1
50%of customers recommend this product.
(
1 out of
2)
Customer Reviews for HP - ProBook Laptop Computer 16" WUXGA Touch Screen Intel Core Ultra 7 16 GB - Pike silver
Posted by: Patsam
from Hertfordshire uk
Verified Purchase:Yes
Bought as an upgrade, and an upgrade it is.
Really nice construction, sturdy but not heavy.
Excellent screen, whether you're playing or working, it's smooth from task to task, and in the spec I purchased, fast maybe an understatement.
I love it, best laptop I've owned in an age.
Really nice construction, sturdy but not heavy.
Excellent screen, whether you're playing or working, it's smooth from task to task, and in the spec I purchased, fast maybe an understatement.
I love it, best laptop I've owned in an age.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1
Brand New & Didn't Even Last ONE MONTH!!! AVOID!!
on December 19, 2025
Posted by: KIRKUPMA
from SR84LQ
Verified Purchase:Yes
I took delivery of this device less than a month ago and it is completely unusable. The battery will no longer charge and it is not a pop out one that can easily be replaced so despite having priority service and warranty with a 24-hour turnaround on breakdown they will not collect the item for a week and then are quoting 8 business days for repair so that will be nearly a month without a computer due to the Christmas Period.
The computer itself should be quick and responsive but I felt no performance improvements from the I5 computer I was using before and also my previous computer was an HP I5 laptop which also failed and kept crashing every day or two while in the middle of meetings and this is why I took out the 3 year warranty this time, but that was a waste of money and I doubt I will ever buy another HP device in the future as my HP Printer I use for about 30 pages a year has had nothing but issues and no support there either.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com