Customer reviews from hp.com
HP - EliteBook Laptop Computer 16" WUXGA Touch Screen Intel Core Ultra 7 64 GB - Silver
Average customer rating
4.1 out of 5
4.1
(33 Reviews)
Open Ratings Snapshot
Rating breakdown 33 reviews
5 Stars
19
4 Stars
4
3 Stars
5
2 Stars
3
1 Star
2
57%of customers recommend this product. 
(
8 out of 14
)
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Customer Reviews for HP - EliteBook Laptop Computer 16" WUXGA Touch Screen Intel Core Ultra 7 64 GB - Silver
Customer Rating
4 out of 5
4
Great! Except Fingerprint Sensor Doesn't Work
on August 14, 2025
Posted by: Roslynd
Verified Purchase:Yes
Everything works great except the fingerprint sensor. That doesn't work. I tried dowwnoading a driver and whatever else ChatGPT recommended. Still doesn't work.
Otherwise, the machine is excellent.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Meh.
on October 6, 2024
Posted by: Blurb
from KCMO
Verified Purchase:Yes
Overheats and lags. But gets what I need done most of the time and was on sale.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Hard Drive Crash
on July 24, 2025
Posted by: AngelC2013
from PA
Verified Purchase:Yes
Two days after receiving this product and in the middle of the initial setup and downloading of software, the hard drive crashed and needed to be completely replaced. Completely disappointed right from the start; hoping there aren't any issues moving forward with the newly installed hard drive.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Not impressed
on August 22, 2024
Posted by: DMF ATG
Verified Purchase:Yes
Moves slower than my last computer. I am not impressed, just frustrated.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
3 out of 5
3
Battery Life
on December 7, 2024
Posted by: Fatmom
Verified Purchase:Yes
The battery life is about three hours. The protection still allows foreign antivirus programs (McAfee) to interfere with my computer
Written by a customer while visiting hp.com
Customer Rating
2 out of 5
2
Not for Gaming
on August 1, 2025
Posted by: Otay
Verified Purchase:Yes
Bought it for personal use but found it could not handle even the simplest games. Would overheat and even shutdown.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
860 Elitebook
on November 10, 2024
Posted by: Beav2
Verified Purchase:Yes
Good quality, nice touch screen, good performance
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Long time HP Laptop Owner
on June 13, 2025
Posted by: KLPlant
from Louisiana
Verified Purchase:Yes
Sleek Lightweight Design
I would recommend this to a friend!
Written by a customer while visiting hp.com
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