Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB (Unlocked) - Cream
Average customer rating
4.2
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
83
4 Stars
15
3 Stars
5
2 Stars
6
1 Star
13
79%of customers recommend this product.
(
45 out of
57)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB (Unlocked) - Cream
Customer Rating
4
Awesome phone!
on September 25, 2023
Posted by: GalaxyUser
from Bellaire,Ohio
Expertise:Intermediate
I've only had the phone a few days but so far, I love it; that being said pretty cheap of them not to include even a basic S pen with the most expensive phone they have. The pen is by no means necessary but come on.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on September 23, 2023
Posted by: Jim1937
from Florida
Expertise:Intermediate
So far, a great phone that was very easy to set up. I even use it to read my eBooks while my wife is shopping at the mall and it is as easy to read as my large tablet. Battery seems to last quite well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Blend of Form and Function
on September 20, 2023
Posted by: ConnieL
from Milwaukee
Expertise:Expert
I love the Fold 5. I've had the 3, 4 and now 5 and I'm totally sold on it. Yes, it's expensive but it's just so great for productivity having that nice big screen. For checking things quickly on the go, the outer screen gets the job done too.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Worth The Money: and Excellent Performance!!!
on September 19, 2023
Posted by: John Z
I've had mine for two months now. Having owned just about every major type and brand on the planet since phones dropped down from shoe-size, I must say this is one hell of a unit. I like the call system, the apps, the feel, processor quality and speed, and the extra space. The drawback, well, the phone is a little heavy/bulky with the weight.
Written by a customer while visiting Samsung US
Customer Rating
4
Almost 5 stars
on September 18, 2023
Posted by: Roderick
I'm a long time user of the Samsung Galaxy and the fold is actually pretty nice. Just one issue I'm having is when trying a use smart view. When I could get it to work it didn't cover the full screen and it just stopped connecting to my Samsung TV after a while.
Written by a customer while visiting Samsung US
Customer Rating
5
Good
on September 17, 2023
Posted by: Conn
I haven't tried it yet I don't know yet Samsung Galaxy is always great
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
2
Would NOT purchase again
on September 15, 2023
Posted by: Fit_Well_Consulting
from Cleveland, Oh
Expertise:Expert
I bought this two days ago. Very disappointing that the S Pen does not come standard, and the one that comes with the Samsung case has LESS functionality than the S Pen for my S22 Ultra! You cannot use the S Pen to take a photo and it only works on the main screen! Its also extremely disappointing that the camera on the Z Fold 5 is LESS than the camera on the S 22 Ultra. There are few customizations that are available for the Fold 5. When you consider the price tag is almost $500 more than the Ultra, the value is not there and the phone isnt all that great. Not sure if Im gonna keep the phone for that price, but I have a few days left to use and discover it.
No, I would not recommend this to a friend.
Features
1
Performance
5
Design
5
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 26, 2023
Hey there Fit_Well_Consulting, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy Z Fold5. Our goal here at Samsung is to provide a wide range of devices to best meet the needs of all of our customers, whether that is camera, multi-tasking capabilities, budget, and a wide variety of other features. We would be more than happy to help you discover the device that will best suit your needs and have the features you desire out of a device. We have included a link to the Samsung Support Team if you would like answers to your questions. We have also included a link to the manual for your device if you would like to discover some of the amazing features of your device. We also recommend taking a look at our YouTube channel if you would like some of the more fun tips and tricks. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Samsung Support
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Samsung Community
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Twitter
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Good features - wanted to upgrade
on September 13, 2023
Posted by: DWG123
Expertise:Intermediate
Like the 23 I have now, but really wanted the z fold
I would recommend this to a friend!
Written by a customer while visiting Samsung US