Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB (Unlocked) - Cream
Average customer rating
4.2
(110 Reviews)
Rating breakdown 110 reviews
5 Stars
74
4 Stars
14
3 Stars
5
2 Stars
5
1 Star
12
81%of customers recommend this product.
(
42 out of
52)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 512GB (Unlocked) - Cream
Customer Rating
5
All around great phone.
on January 14, 2024
Posted by: GMCBC
from San tan valley Arizona
Expertise:Expert
Got this phone about 3 months ago and I absolutely love it. Great processor, the inside screen is fantastic and battery life is pretty good. Last all day as long as I'm not playing games on the big screen.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, February 16, 2025
It's great to hear from you! We're thrilled to see that you're loving your Galaxy Z Fold5. The Snapdragon 8 Gen 2 Mobile Platform for Galaxy indeed offers outstanding performance, ensuring everything runs smoothly. We're glad you enjoy the fantastic inside screen, which unfolds into a 7.6" immersive display, perfect for gaming, cinematic viewing, and enhanced productivity. It's great to know that the battery life is serving you well, lasting all day with normal use. For heavy gaming sessions, the improved battery life is still impressive. Thank you for being part of the Galaxy family. Enjoy your Z Fold5, and if you have any questions or need further assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone!¡
on January 16, 2024
Posted by: Whit
Web site is amazing ! Huge Samsung ,android user big fan!
Written by a customer while visiting Samsung US
Customer Rating
5
Love it, depends on what you need and desire.
on January 18, 2024
Posted by: Jazzyp
Expertise:Intermediate
I absolutely love it. I've followed the evolution since fold I. Media, reading, browsing, multi-app, video creating, to name a few. People complaining about having small hands, super picture, etc lol. Those are personal problems and desires. This version with the flatter hinges is awesome. If you see no value in a larger inner screen, then don't get it... duh. The phone rocks!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Apps.adapt to screen format
on January 18, 2024
Posted by: Lynny
from Yonkers, New York
Expertise:Intermediate
Bought this from October. Speed is amazing and the screen.....to die for!! Amazing user experience. Beautiful.device!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, June 30, 2025
Thank you so much for your wonderful review, Lynny! We're thrilled to see that you're enjoying the Galaxy Z Fold6. The Dynamic AMOLED 2X display truly transforms the user experience, and the stunning 7.6" screen makes everything come alive. It’s great to know that the speed and performance have impressed you! If you have any questions or need assistance with anything in the future, don’t hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Huge beautiful phone
on January 21, 2024
Posted by: Sking83
from Lehighton PA
Expertise:Intermediate
I bought this 2 weeks ago and am amazed at the speed and beauty
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Every feature is great. Perfect
on January 22, 2024
Posted by: Chattykat
Love this phone. Best phone I've ever had hands down!
Written by a customer while visiting Samsung US
Customer Rating
5
Beat folding phone
on January 26, 2024
Posted by: Patjobs
I had mines a week and love the experience I haven't put it down yet.
Written by a customer while visiting Samsung US
Customer Rating
5
Bigger IS better in this case!! Lol
on January 28, 2024
Posted by: Lori lou
Enjoying the large screen! I haven't had time to really go through it and learn all of the capabilities, but I'm excited abt what I have seen so far! I'm actually impressed with the case and the seamless screen when opened.
Written by a customer while visiting Samsung US