Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Average customer rating
4.7
(3,907 Reviews)
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Customer Rating
5
Love it, best phone ever
on September 15, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Just switched from Fold4. Everything i was loving in Fold4 is even better now. Having both phone and tabled as one device is what i needed all these years
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far im impressed!
on September 15, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I like this product! I was skeptical about the durability aspect but so far it's held up great and im no longer worried. I really enjoy the s pen and all its features. I use it extensively at work and don't know what id do without it. Great job samsung!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing phone for a power user
on September 15, 2023
Posted by: Garrett
[This review was collected as part of a promotion.] I was hesitant to try a folding phone, but I decided to give the fold 5 a shot. I've been using it since release and I have fallen in love. The battery last all day almost every day, it can handle all the tabs and apps I need to use as a developer, and the folding screen is absolutely fantastic. Good colors, refresh rate, and a great feeling for the fingers.
I never thought this would happen, but I think im hooked on foldables.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Fold 5 is a great flip
on September 15, 2023
Posted by: Lovethefold
[This review was collected as part of a promotion.] Wow so first review. I have had every fold except the first. These phones just get better and better. I have sold probably 50 of these Phineas just by people seeing me use mine in action. From using the fold feature with my watch to take group pictures. To connecting an Xbox controller and streaming games while at work. I have so much fun with the fold. I have the stylus use it once in a while. Harder to keep track of wish it was built in... hint hints. But have and still enjoy these phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ideal Phone for Business and Computing!
on September 15, 2023
Posted by: BOSGVilla
[This review was collected as part of a promotion.] This is my first foldable device. I have been using Samsung phones since the Galaxy S and I have to say I have enjoyed all of Samsung's technological achievements thus far. I hesitated on upgrading my S21+ULTRA for a foldable device due to overheating issues with the 3rd generation Z-Flip. I chose the Z-Fold 5 for its screen size, and I must say emphatically this device is a culmination of thee BEST of Samsung. As a business owner this device is a true laptop in my pocket. It has everything one needs to work on spreadsheets, take notes and take video calls seamlessly. The MS Office Suite is perfect for any person that needs a device for work. The camera is outstanding for scanning and creating PowerPoint slides. Everything is outstanding on this device. This was my best tech purchase ever. Thank you Samsung, the Z-Fold 5 is almost perfect!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone for business.
on September 15, 2023
Posted by: Nickkg
[This review was collected as part of a promotion.] I have to access invoices, employee time cards, work schedules and payroll numerous times a day. Having a phone that becomes a tablet has been a boon in accomplishing these tasks. This phone makes sorting through all of my daily activities a breeze. The compatible S Pen has become an irreplaceable feature that I highly recommend for all Fold phone users. This is my first fold device, and it won't be my last. I am completely sold on continuing buying these phones as new models become available.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very impressive so far
on September 15, 2023
Posted by: imthatlola
[This review was collected as part of a promotion.] Streaming, gaming, shopping, talking, & texting. It's been very smooth streaming and gaming so far. Clear sound and crisp images.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold5 is the Fold4 but with aesthetic improvements
on September 16, 2023
Posted by: FortiSysadmin
[This review was collected as part of a promotion.] The Fold5 is a premier smartphone, but is very much an iteration of the Fold4. The Fold5 and the Fold4 share identical camera sensors, for example. The LED on the back did, however, get moved from the bottom of the camera stack to the top, just to the right of the first camera. The Fold5's combination fingerprint sensor and power key is slightly smaller than that of the Fold4--even if only by one or two millimeters--making slightly less easy to perfectly hit every time. A key difference is that the Fold5 has a noticeably different hinge design which allows the phone to close flat. Additionally, the Fold5 opens and closes almost silently whereas the Fold4's hinge always made some amount of noise. Disappointingly, Samsung continues to offer a top dollar phone, with no frills. In the box, you will find the phone, a USB cable, and that's it. No charger, no audio device of any sort, not even a dongle for you to plug in your headphones. At a premium price, the exclusion of any accessories whatsoever is a real bummer. The Fold5 is definitely a top-of-the-line phone, even if it is really just a Fold4 with a few design changes.
Value
5
Written by a customer while visiting Samsung US