Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Average customer rating
4.7 out of 5
4.7
(3,907 Reviews)
Open Ratings Snapshot
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product. 
(
17 out of 20
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Customer Rating
4 out of 5
4
Great phone but needs improvement
on July 29, 2024
Posted by: Hotrod8333
[This review was collected as part of a promotion.] Have had the fold 5 for around a year now I believe. It's a great phone an I get a lot of enjoyment from it. Really like the duel screen an the feel of a tablet. But as I said it does have some improvements that need made. The s pen doesn't work unless the phone is unfolded. Signal in other states like Michigan are reliable. Over all I'd recommend this phone to anyone. The galaxy Ai is very useful for tasks an info.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is spectacular.
on July 29, 2024
Posted by: Priince
[This review was collected as part of a promotion.] I must say samsung and it's team are geniuses. I really love my Samsung Galaxy Fold5. All the features it can do the power of the multi-tasking is impeccable. Product itself is so powerful and amazing. I can't wait to have money and be able to get my hands on the new Samsung Galaxy Fold6 "Galaxy Ai".
I pretty much use my Samsung Galaxy fold5 for everything. Ex: Streaming,Gaming,Movies,work,music etc.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great tech
on July 29, 2024
Posted by: KB1983
[This review was collected as part of a promotion.] This phone is absolutely amazing. Small we when folded or open it up to have to feel of a mini tablet. The only reason to not get 5 stars is it doesn't come with a stylus built in. Whomever dropped the ball on that needs to be fired. An upcharge for that is just greed.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy fold
on July 29, 2024
Posted by: Rafafita
[This review was collected as part of a promotion.] The fold makes my job easier when getting work material and reading on it is excellent because the big scree.Ai makes getting answers very easily and convenient.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Earbuds
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I've had these earbuds for a while now. I really like the sound quality. ANC works pretty well also. Having the seamless experience with my phone is really important to me and the software makes is super useful and easy to use. Galaxy AI was added in a software update to these. I use these sometimes with live translation as a resource for learning. I wish the battery life was better but I can't complain.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An excellent device
on July 29, 2024
Posted by: Krasay
[This review was collected as part of a promotion.] This device has a lot of flexibility, use the phone screen as a phone, the larger screen as a tablet and hook up a keyboard, mouse and monitors and you have a powerful Dex computer. The device is also compatible with Galaxy AI.
This device is my favorite phone I've owned. I have basically replaced 3 devices with with this one. When I am ready to upgrade I will continue with the fold line of phones.
Thank you Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is friggin fabulous
on July 29, 2024
Posted by: Tommarx1968
[This review was collected as part of a promotion.] There's only one thing I think would be considered a bad point. The center where it folds. I feel Samsung should have done more research on the original fold with the seamless connection
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Fold 5 Experience
on July 29, 2024
Posted by: Rocsteadythagreat1
[This review was collected as part of a promotion.] I have owned the first model and shyed away but decided to try it out again with the Fold 5. This phone is amazing. It only gets better with the Fold 6 and the AI capabilities. I love the ease of use and how many different features the phone has. I'd recommend it to anyone looking for a new phone with amazing features and they seem to be tech savvy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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