Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Average customer rating
4.7 out of 5
4.7
(3,906 Reviews)
Open Ratings Snapshot
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product. 
(
16 out of 19
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Customer Rating
5 out of 5
5
Best phone ever!
on July 29, 2024
Posted by: Steve72
[This review was collected as part of a promotion.] I have the Galaxy 5 fold and it's just an amazing phone. It is super fast, amazing technology and so easy to navigate. I have been a loyal Samsung person for many years now. My phone, watch TV and laptop are all Samsung products and all are terrific.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is great except for one issue
on July 29, 2024
Posted by: DALILMS
[This review was collected as part of a promotion.] I love my fold 5. It's like having a computer and phone rolled into one. I love the screen resolution and the camera is amazing. I am always complimented in the quality of the photos I take. I am a relatively new camera and this phone has helped me document all the pics and videos of my granddaughter. I can imagine not having the phone
The only complaint I have is that there are issues with messaging and how the screen scrolls or doesn't scroll when in full screen mode. Many times I'd the text message is a long message it will only display the first couple of lines ans then you cannot see anything after that unless you close the phone and use the smaller screen. I hope they fixed this in the new Fold 6.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on July 29, 2024
Posted by: Cowboy
[This review was collected as part of a promotion.] Went from the S23 ultra , to the fold 5. Iv had the fold 5 since it came out and have loved every minute of it. From front screen to the big screen gaming streaming videos ect is 10x better and very enjoyable. I will never go back to a normal screened phone again. Battery life could be improved to last a bit longer then it does other then that I have no other complaints. I have my phone paired with the galaxy watch 6 and buds pro. Samsung folds are my forever go too phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy fold 5
on July 29, 2024
Posted by: Jarvis
[This review was collected as part of a promotion.] This smartphone is a great device that offers the versatility of a phone and a mini tablet. The recent update that introduced Galaxy AI has further enhanced its capabilities, providing users with a wide range of AI-powered features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold5 is everything and more
on July 29, 2024
Posted by: Bananasplit
[This review was collected as part of a promotion.] My Galaxy Z Fold5 has replaced my my old Galaxy phone, my computer and even my TV, at times.
I currently have a "not so cheap computer", that hasn't even been turned on in months.
This phone, does everything that I need it to do and things that I never knew that I wanted to do. I have had this phone, since it was released last year and still don't know everything that is on it or discovered what else it can do.
I am very interested in the new Galaxy Z Fold6. The Galaxy AI has me very intrigued.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on July 29, 2024
Posted by: Wiredawg
[This review was collected as part of a promotion.] This is an absolute must have for any techie that loves the newest thing
For me the fact that I have a phone, tablet and computer in one Is the best and just Sets this apart from anything the other companies are doing g
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Second one and counting
on July 29, 2024
Posted by: S72Dobbs
[This review was collected as part of a promotion.] I love the new features added. AI came in handy when I had to take an exam for my second job and doing notes for that job. I will continue to get the Z fold phones. Samsung has been my choice for ten years. I am always amazed at the products Samsung produces.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I was skeptical, but I am extremely impressed
on July 29, 2024
Posted by: duebina
[This review was collected as part of a promotion.] I wanted a modern phone that allowed me to do business and personal things on the go with excellent battery life. I leveraged the Galaxy AI so I can proofread and modify business correspondence to be utmost professionalism. Everything about this phone exceeded my expectations!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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