Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Customer Rating
3
Great phone, average camera
on May 8, 2024
Posted by: ABfrmATL
[This review was collected as part of a promotion.] The phone is great for multitasking. The camera and front screen are disappointing.
Value
3
Response from Samsung USBy Social Commerce, May 9, 2024
Hello ABfrmATL, we appreciate your feedback on your Samsung Galaxy Z Fold5. We love hearing how much you are enjoying the capabilities of the inner screen of your device to accomplish multiple tasks at one time. We have provided a link to an article to help you maximize your experience with the camera of your device. We have also shared a link to the Samsung Support Team if you have questions or experience anything out of the ordinary with your device. Thank you for being a Samsung customer. -Elizabeth
Folded or unfolded? Cameras on your Galaxy Fold
https://www.samsung.com/us/support/answer/ANS00083026/
Samsung Support
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Samsung Community
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Folded or unfolded? Cameras on your Galaxy Fold
https://www.samsung.com/us/support/answer/ANS00083026/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This is amazing
on May 9, 2024
Posted by: CareenR
[This review was collected as part of a promotion.] So far its been amazing. A few things to get used to lol but that's expected anytime you switch phones haha! I was a little disappointed in the phone not having a micro SD card slot (because i have waaaay too much stuff to store on my phone lol) and the fact that the s-pen doesn't work on the front screen. But overall its been pretty amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 5 - The GOAT
on May 9, 2024
Posted by: LALA28
[This review was collected as part of a promotion.] Great Device which lets me multitask and flaunt at the same time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone
on May 9, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I love the big screen it's like a mini tablet and pretty durable as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Defies Expectation
on May 9, 2024
Posted by: MyFavoriteDevice
[This review was collected as part of a promotion.] I adore this device. I've been a Samsung guy for awhile now. I'd always wanted a fold and the 5 was the perfect place to start. I upgraded from my S21U and don't regret a thing, even though the S21U was outstanding. The fold fills areas and functions in my life I didn't know I needed. I know some complain about the cover screen, but I'm using it to type this with zero mistakes. I love being able to switch from a narrow and compact perspective that's by far the best in hand feel I've ever had, to the tablet that's huge but still comfortably fits in a single hand if I need too. I hope the rumors of a fold ultra are true, I'll be getting that next. Thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall amazing device but...
on May 10, 2024
Posted by: Indiemindvee
[This review was collected as part of a promotion.] .not.all your apps will be optimized for the screen on this phone. Se apps will crash and the phone when closed is very narrow
Also be careful not to drop this thing on your little babies
... it's like a brick. Thank goodness it barely missed mine when it slipped out of my hand bc it's so heavy when I was taking a video of my swett baby girl!
Also be careful not to drop this thing on your little babies
... it's like a brick. Thank goodness it barely missed mine when it slipped out of my hand bc it's so heavy when I was taking a video of my swett baby girl!
4 stars bc the spen is terrible in this device. Honestly I would take my s22 ultra back over this phone. But other than the note series, this thing is magic!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything I wanted and more!
on May 10, 2024
Posted by: Marshmallows
[This review was collected as part of a promotion.] I've always chose samsung products and with the zfold5 it further solidified my choice in samsung being the superior product I love it so much! Before mine I had bought my mother this phone as it was her dream phone the moment she got it I was instantly jealous and just had to get it for myself.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product Best phone ever
on May 10, 2024
Posted by: Rickross
[This review was collected as part of a promotion.] Great product. Best I ever had it had has good camera quality and good for calling I love it so much and it's good for playing games
Value
5
Written by a customer while visiting Samsung US