Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Average customer rating
4.7 out of 5
4.7
(3,906 Reviews)
Open Ratings Snapshot
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product. 
(
16 out of 19
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Customer Rating
5 out of 5
5
I really like this device
on May 4, 2024
Posted by: Dkursed
[This review was collected as part of a promotion.] I watch movie and play games and I like the quality
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
amazing phone,brand,and business
on May 4, 2024
Posted by: battle512
[This review was collected as part of a promotion.] amazing phone but careful not to drop it tho only down side I'm always loving the selfie camera amazing and snapchat story on point
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on May 4, 2024
Posted by: ShadowSlayer772
[This review was collected as part of a promotion.] I would rather own a samsung over anything cause samsung is the best
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Small front screen is the point!!! Duh!
on May 5, 2024
Posted by: MicahGaudio
from Florida
Expertise:Expert
Reading all these complaints about the tiny front screen makes me chuckle. Do folks not realize that's the whole point? It's like a magic trick—abracadabra, it’s tiny in your palm, and poof, it’s a tablet when you flip it open! You can’t exactly have a pocket-sized IMAX, can you? I was on the fence about getting the whole shebang, but after polling every owner in sight and getting enthusiastic thumbs up, I was sold. They all raved about how it morphs from a munchkin to a monster screen. So, to the naysayers who moan it’s too minuscule, maybe skip the origami phone, huh? Duh!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing.
on May 6, 2024
Posted by: Jerrykauffman
[This review was collected as part of a promotion.] This phone is the by far the best phone I've ever had. The features and help that is offered with the phone is phenomenal.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's the greatest phone.
on May 6, 2024
Posted by: LoveZfold5
[This review was collected as part of a promotion.] It's the greatest piece of technology I have ever seen. It does what I need it to when I need it done. I absolutely love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I must have for a business person
on May 6, 2024
Posted by: Mylittlefriend1
[This review was collected as part of a promotion.] This divice is just 100% top of the line. Never had any problems, very fast and efficient. Battery last a very long time when not in use but last sustancialy for what I do. The screen is a plus and ease to use and flip from iether screen. Love this dive is my go to when I don't have my laptop.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great change
on May 6, 2024
Posted by: NDFAN88
[This review was collected as part of a promotion.] I have used the same brand phone since the new model came out which was a heavy brick. I got caught up in all the hype and never looked back until recently. Now that I have switched I will never go back to the other brand. No matter whatvi out this phone through it handles everything. I love this new device. Everyone is talk to I tell them that if they switch they will never go back. Thank you for making a believer out of me. Can't wait to see what the future brings from this brand.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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