Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Average customer rating
4.7 out of 5
4.7
(3,906 Reviews)
Open Ratings Snapshot
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product. 
(
16 out of 19
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Customer Rating
5 out of 5
5
Extremely useful
on April 30, 2024
Posted by: Rayne0999
[This review was collected as part of a promotion.] The ability to have multiple applications with audio playing has been extremely valuable to me as i watch my favorite streamers and youtubers simultaneously.. this device allows me to watch 3 of them at once on the same screen and i love it... the only complaint i have is there isnt much accessories for this device such as a variety of cases but hopefully that changes in the future.. the galaxy ai that just released has been very helpful especially when watching youtube videos and they have an item id like to know what it is or a show id like to see.. it allows me to use that ai to look up that specific item simply by drawing a circle around it on my screen
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is a great phone
on April 30, 2024
Posted by: Wulmar
[This review was collected as part of a promotion.] This is a great phone I think I can never go back to a normal phone again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fold to Replace kitchen sink?
on April 30, 2024
Posted by: Foldteachmusic
[This review was collected as part of a promotion.] Not really one to submit reviews like this, but I have to share my life changing experiences with the Fold 5. While I was reluctant to purchase a new phone shortly before a once in a lifetime trip, a cracked camera lense left no choice. Middle age eye sight has forced larger screens into my life and I hoped the fold 5 might help. Having access to a larger screen/keyboard have supercharged my interaction with technology. Composing pictures/videos/flying a drone is so much easier with a view finder that is big enough to see detail yet portable enough to fit easily in a pocket. I am a music educator that used to constantly bounce between my phone, computer and tablet to achieve daily tasks. I have become so dependent on the fold that I have gone weeks with out opening another device. With the s pen I easily provide feedback on student assignments, sketch diagrams, and even work with music notation more easily. Dex allows me to push presentations to a projector, and with the help of a external keyboard and a mouse, I have a more powerful device then my school computer! Using some of the latest AI suggestions I have been able to geek out on home automation, and the fold has a ton of customization options built in that make getting more out of it way easier. I was worried about the longevity of a folding device, but so far it has been pretty tough, surviving a couple big drops and a dunk in a pool. Not looking back to my other devices anytime soon!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Best phone eva
on April 30, 2024
Posted by: Jayeveryday
[This review was collected as part of a promotion.] The galaxy fold changed the game. My only complain is the front screen is narrow. If they make it normal phone size why even look at at another device. This is the Future
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I've Had So Far in My Life
on May 1, 2024
Posted by: alelarduo
[This review was collected as part of a promotion.] I currently have the zFold 5 and I will say that I've never had a phone this good. I know it's supposed to be a bad thing when we are on our phones too much, but my zFold literally allows me to do everything from watching my sports to helping me takes notes down when I'm in class. If you're someone on the go a lot with loads of online work as well, I'd highly recommend this phone. Word documents, notes, annotations, and videos are all really efficient to do, maybe even better than my laptop.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
a stunning leap in foldable tech
on May 1, 2024
Posted by: rahuls
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Fold 5 for a while now, and I'm absolutely thrilled to share my experiences on this! This device is a marvel of modern technology, beautifully integrating advanced features with user-friendly design elements.
First off, the performance of the Galaxy Fold 5 is nothing short of spectacular. Powered by the latest Snapdragon processor, this phone handles multitasking effortlessly. Whether I’m juggling multiple apps or pushing the device through heavy-duty tasks, it performs without a hitch. It’s a game-changer for productivity, especially with the ability to run several applications simultaneously on the large, expansive screen.
The camera setup is another area where the Fold 5 truly shines. The high-resolution main sensor captures incredibly detailed and vibrant photos under a variety of lighting conditions. Plus, the ultra-wide and telephoto lenses allow for great versatility in photography, making every picture I take look like it’s straight out of a professional shoot.
Battery life is impressive—easily carrying me through a day of intensive use. And when I do need a boost, the fast charging gets my phone back to full power quickly and efficiently. It's incredibly convenient, especially during busy days.
What I love the most is how seamlessly the phone transitions from the cover screen to the main display.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone, but charge is not so good.
on May 1, 2024
Posted by: SamsungLive1
[This review was collected as part of a promotion.] I am using this phone for business, personal use cases. I like pictures quality, read emails a dn hae office is very good, but battery life is not so great. I need to charge it 2 twice a day or so
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice Upgrade
on May 1, 2024
Posted by: loveviolets
[This review was collected as part of a promotion.] To start off, It's a great device. The price is a little steep though. I really do love the features the Z Fold 5 has compared to other phones on the market and is an upgrade from the original Z Fold version and I can only imagine will continue on improving the Z Fold and Flip models over time with some trial and error, and once technology is even more advanced on these type of folding phones. I've been a Samsung customer for a long time and everytime I need to upgrade I usually stick to Samsung. I currently alternate between my ZFold 5 and my Note 10+ which I can't seem to part with. I LOVE the note line especially when Samsung came out with all these cool colors, like for example mine is the Aura Glow and it's still beautiful after so many years, plus works as a mirror on the go. I wish in the future Samsung thinks of doing this with the future phone especially in the folding phones.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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