Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Customer Rating
5
Samsung has a winner here! Never going back!
on April 30, 2024
Posted by: Lovemyzfold
[This review was collected as part of a promotion.] I love this phone and will never leave the fold series. This phone is the epitome of phone evolution. The phone opens up smoothly and offers maximum flexibility for viewing the display in an angle of choice. It just works.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing!
on April 30, 2024
Posted by: Galaxyfoldman
[This review was collected as part of a promotion.] Team, this Fold 5 is the real deal! Just received mine yesterday and can confidently say this is the best phone I've ever had. Coming from an S23 Ultra, I can't imagine going back to a regular smartphone again!
I'm very surprised how light it is, considering the size. It's easy to pocket away and the battery isn't too bad either. Typing on the outer screen is good enough and uses less battery life. Using the Samsung S-Pen case isn't thick at all, so if you're thinking of going caseless, I don't believe it's necessary.
Haven't felt this way about a piece of tech in a longggg time. Gave my S23 Ultra and Tab S8+ to my family, because I now basically have to the best of both worlds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung did it again!
on April 30, 2024
Posted by: Popo2u
[This review was collected as part of a promotion.] I absolutely LOVE my Fold z5! The camera is phenomenal. It's the perfect size to watch movies and videos while traveling. Whenever I pull the phone out and unfold it, someone always approaches me inquiring about it. Samsung you guys always find a way to be above the rest!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Multimedia power house
on April 30, 2024
Posted by: Techguy
[This review was collected as part of a promotion.] Samsung Galaxy Z Fold 5: Your Pocket Theater 🎥📱
The Samsung Galaxy Z Fold 5 isn’t just a phone; it’s like having a mini cinema in your pocket. Let’s break it down:
The Samsung Galaxy Z Fold 5 isn’t just a phone; it’s like having a mini cinema in your pocket. Let’s break it down:
1. The Magic of Unfolding
Imagine a regular smartphone that unfolds into a tablet-sized screen. That’s the Z Fold 5! When you open it up, you’re greeted by a huge 7.6-inch display – perfect for binge-watching your favorite shows or scrolling through Instagram.
Imagine a regular smartphone that unfolds into a tablet-sized screen. That’s the Z Fold 5! When you open it up, you’re greeted by a huge 7.6-inch display – perfect for binge-watching your favorite shows or scrolling through Instagram.
2. Colors That Pop
The screen is like a rainbow on steroids. Colors are vibrant, blacks are deep, and it’s bright enough to use even when you’re sunbathing at Long Beach. Plus, the crease? Barely noticeable. 🌈
The screen is like a rainbow on steroids. Colors are vibrant, blacks are deep, and it’s bright enough to use even when you’re sunbathing at Long Beach. Plus, the crease? Barely noticeable. 🌈
3. Speedy Gonzales
Thanks to the Snapdragon 8 Gen 2 chip, this foldable is faster than a cheetah chasing its prey. Apps open instantly, and multitasking feels like a breeze. Editing photos? Piece of cake. 🚀
Thanks to the Snapdragon 8 Gen 2 chip, this foldable is faster than a cheetah chasing its prey. Apps open instantly, and multitasking feels like a breeze. Editing photos? Piece of cake. 🚀
4. Boom Sterio sound
The Z Fold 5’s speakers are like tiny concert halls. Whether you’re watching cat videos or blasting your favorite tunes, the sound quality is top-notch. And with Dolby Atmos, it’s like having surround sound in your pocket.
The Z Fold 5’s speakers are like tiny concert halls. Whether you’re watching cat videos or blasting your favorite tunes, the sound quality is top-notch. And with Dolby Atmos, it’s like having surround sound in your pocket.
5. Camera, Camera, Click!
The camera setup is decent – not mind-blowing, but it gets the job done. Snap pics, record videos, and show off your artistic side. Plus, the unfolded screen makes editing selfies a breeze.
The camera setup is decent – not mind-blowing, but it gets the job done. Snap pics, record videos, and show off your artistic side. Plus, the unfolded screen makes editing selfies a breeze.
6. S Pen Magic
Remember those fancy stylus pens? Well, the Z Fold 5 plays nice with them. Jot down notes, doodle, or pretend you’re Picasso. Just remember, the S Pen is sold separately.
Remember those fancy stylus pens? Well, the Z Fold 5 plays nice with them. Jot down notes, doodle, or pretend you’re Picasso. Just remember, the S Pen is sold separately.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 30, 2024
Posted by: 1243bob
[This review was collected as part of a promotion.] Nice phone. Really good camera. Pictures are awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing phone
on April 30, 2024
Posted by: Andrew
[This review was collected as part of a promotion.] It's really helps with productivity with the extra space on the screen. It's ai features are really cool too
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone if it doesn't fail
on April 30, 2024
Posted by: Dvloves6
[This review was collected as part of a promotion.] I really liked this phone . It has everything one would want. But then not even a year later the wifi and Bluetooth function just stopped working. Hopefully I have better luck with the next model. I would still recommend cause sometime these things happen. Samsung is only phone I'd ever consider as my main phone.
Value
3
Response from Samsung USBy Social Commerce, May 6, 2024
Hey there Dvloves6, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. Your frustration at the connection of your device to both Wi-Fi and Bluetooth devices is understandable, and we'd be happy to assist you in any way we can. We have provided links to a few articles to help you with the connection of your device. We have also included a link to the Samsung Support Team and your warranty information that covers a one-year period of time, if these resources do not help resolves this connection for you. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone and great price
on April 30, 2024
Posted by: KALICOE
[This review was collected as part of a promotion.] Battery 9/10 compared to S23 ultra pretty good size for big hands now turning sideways on front screen keyboard keys are a little smaller like .3 more inches would've been butter cameras for pictures and recording still top of line zoom in from really long is more clearer than S23 ultra sound from speaker is louder and carries better screen for movie watching is everything it's supposed to be features for phone comes in handy like auto dim resetting phone at certain hours you pick or just don't pick nothing have to fight with the children over always wanting to watch stuff or drawing stuff they showed things I didn't know it can do definitely lived up to the tablet aspect of things when opened screen never grainy tips always popped up when you doing something just to let you know you can try this also slept on it once no cracked screen so it's definitely durable seems like it carries a great signal too phone calls are crisp and you even hear the person on phone background crisp also great for listening to music had for months now no crease down the middle screen and I open and close it alot my only thing is wished they had a royal blue color definitely mad strides with this device will be looking forward to the Zfold6 model and also it never gets hot and it be times it runs for 7-10 hours straight definitely worth it's weight in gold.
Value
4
Written by a customer while visiting Samsung US