Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Average customer rating
4.7 out of 5
4.7
(3,906 Reviews)
Open Ratings Snapshot
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product. 
(
16 out of 19
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Customer Rating
5 out of 5
5
Innovative
on April 29, 2024
Posted by: Tazman
[This review was collected as part of a promotion.] This thing is amazing a amazing multi task tool I love watching movies and being able to play games without being compromised about the size of the window it's just a blast.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever had.
on April 29, 2024
Posted by: GalaxyFoldUser495715
[This review was collected as part of a promotion.] This phone does it all. I especially love how it can be so small and convenient when folded but when u open it then you can see everything clear. I especially like using it to multitask when I'm trying to watch a stream and play my game at the same time. I am definitely liking the new Galaxy AI as well it is way more useful then google.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Z Fold 4
on April 29, 2024
Posted by: Casperlove92
[This review was collected as part of a promotion.] I have been using this phone for about 8 months and so far it's been great. I heard so many stories about the fold mechanism itself bit nothing bad had happened. With a good protective case you should be fine. I am a clumsy person by nature and my phone doesn't have a scratch on it lol. The Z Fold is like a computer in your hand even when the phone is closed it offers the pen for even more precision and you can even use a Bluetooth keyboard with thus device which is a bonus.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A game changer for management!
on April 29, 2024
Posted by: Dbagthetbag
[This review was collected as part of a promotion.] Working as a construction Superintendent, I need information fast, from multiple sources. The ability to run 2 or more apps simultaneously, ensures I can get what I need without sacrifice. The large inside screens makes viewing construction documents actually viable. The ability to pull up Blueprints on the fly while meeting with clients is huge, with the added "wow" factor of pulling a tablet out of your pocket. The cameras are a huge hit as well. My clients are always amazed with the the photos I send them. The recently added Galaxy AI :circle to search has, once again chaged the game. It can be difficult how to phrase a search, but with circle to search you don't have to! I cannot stop raving about this incredible phone, and I suggest it to every single trade I work with!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The fold folds with a perfect fold!
on April 29, 2024
Posted by: CatOnACactus
[This review was collected as part of a promotion.] Do you ever want to do 2 things at once? How about 5? With the Fold 5, every dream you have ever had about multitasking in any way shape and form will not only met, but also blown out of the water! Both sides of the screen are used daily and there is not a second during the day where the fold doesn't come in handy. Galaxy AI in it is super gorgeous too. I've been studying Italian and talking with some new people I met online in Italian has never been easier with the instant translation. 10/10 would buy again
It especially works for nerds with bad eyesight! (Like me)
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on April 29, 2024
Posted by: Butterbean
[This review was collected as part of a promotion.] I have had a lot of samsung phones, and 5his one is the best so far.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good, very feature rich phone
on April 29, 2024
Posted by: Zero00
[This review was collected as part of a promotion.] Loving this phone, loving the flexibility it provides. Performance is great, though I've had multiwindows close before due to heat.
This is a good step for foldables to be mainstream, but it still needs some work. My only gripe is that it should be a bit thinner and durable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
NOT a Microsoft Duo
on April 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I fell in love with dual screens thanks to the duo and was extremely apprehensive about the bendable screen. However, I was pleasantly surprised on how well they designed the curved hinge area to hide the corner. While some apps don't function well when it's sitting at a 90° bend, the camera/video recorder does. And the hours, not an exaggeration, of video footage I took off roading in Utah thanks to this great function and storage space, has been amazing to relive some of those great moments that the phones design allowed me to "set it" and nearly forget about it most of these parks we traveled through.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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