Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Customer Rating
5
Love the screen
on March 15, 2024
Posted by: Edub4Sam
[This review was collected as part of a promotion.] Great for watching shows and work from home. Set up is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The zfold 5 is a great device with two screens
on March 15, 2024
Posted by: MAO7830
[This review was collected as part of a promotion.] The smaller outer screen is great for daily activity such as texting, phone calls and bill paying.
The larger inner screen is good for web browsing, movie watching and game playing.
The camera is very capable for standard use, with plenty of editing capabilities.
The larger inner screen is good for web browsing, movie watching and game playing.
The camera is very capable for standard use, with plenty of editing capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 15, 2024
Posted by: Isabella
[This review was collected as part of a promotion.] I have really enjoyed this product so far, the size and software cannot compare. I also find that it is incredibly fast compared to previous models. Would recommend!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Boost your efficiency
on March 16, 2024
Posted by: Bakir78
[This review was collected as part of a promotion.] I really like My Fold 5. As an educator, I need to maximize my time to make great impact in Mt community l. Fold5 gave me the chance to increase my efficiency.
Thank you, Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone pulled straight from the future.
on March 16, 2024
Posted by: OregonFold5User
[This review was collected as part of a promotion.] What a sleek and elegant device! The form factor and thinner outside screen allows me to quickly navigate through the phone one handed a breeze while the main inner screen provides an immersive entertainment experience when you have a few minutes. The ability to multitask with this is insane and I still don't think I've reached it's true potential yet. Best phone I've ever had so far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 5 is the best!
on March 16, 2024
Posted by: Danny1980
[This review was collected as part of a promotion.] As a previous Note user, I've always liked bigger screens. The fold line seemed tempting but I avoided it until the fold 5. They did a good job minimizing the gap to near zero. It is comfortable to use. I do spend most of the time with it open as the front display is smaller than what I'm use to in a note and has limitations, like no s-pen compatibility. The screen size is awesome for games, streaming, and more, especially when traveling.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best ever Samsung I have
on March 17, 2024
Posted by: uachtar
[This review was collected as part of a promotion.] Small enough to fit in my pocket big enough to do everything I want
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Z4 z5
on March 20, 2024
Posted by: matty
The phone is horrible and not worth it. The film on the inside starts to come apart and becomes very dirty, the battery life is awful, and the inside screen has a big black line.
Response from Samsung USBy Social Commerce, March 21, 2024
Hi Matty, thank you for your feedback on your Samsung Galaxy Z Fold5. We would be more than happy to help you with any aspect of your device that is not operating as expected and the display as well. We have provided links below to the warranty information for your device that does cover a one year period of time and the Samsung Support Team to assist you with your warranty claim and options for repair to your device. We have included a link to a great article that helps our customers transition from standard to foldable devices and care measures we find helpful for these unique devices. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
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Samsung Community
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Facebook
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Samsung Warranty
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Care for your Samsung foldable phone
https://www.samsung.com/us/support/answer/ANS00083043/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US