Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Average customer rating
4.7 out of 5
4.7
(3,906 Reviews)
Open Ratings Snapshot
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product. 
(
16 out of 19
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Customer Rating
4 out of 5
4
Bad fingerprint recognition design
on March 12, 2024
Posted by: PCman2
[This review was collected as part of a promotion.] What can I say this is perfect for just sitting around watching movies playing games and just having fun
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Has wonderful screen size
on March 12, 2024
Posted by: PurpleScorpio72
[This review was collected as part of a promotion.] I like the split screen function of phone and love the bigger screen especially when watching videos or playing games. The fold 5 has worked out better than the fold 4. I had crease problems with the 4 but the 5 has really done great!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
5 star in every category !!!
on March 12, 2024
Posted by: IHIT420
[This review was collected as part of a promotion.] Can do.annything you throw at it and does not slow.down
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
For the best, choose Samsung!
on March 12, 2024
Posted by: MsArisa00
[This review was collected as part of a promotion.] I enjoyed my fold 4 so much, I decided to stay with the Galaxy Z Fold when a newer Z Fold was available.
The Z fold 5 is lighter and thinner than my old phone. This is a huge plus.
When using a Galaxy Z Fold 5, a tablet isn't necessary. I get everything done on my one device, which is a huge plus.
Long battery life.
Smasung Galaxy Z Fold 5 is powerful, productive, reliable, the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product it's not what I was expecting
on March 13, 2024
Posted by: ELikAiFoldV
[This review was collected as part of a promotion.] I use my Samsung for everything which are my personal use, my work, my school, my gaming, website searching, streaming live videos, listening to music, events, outings, social media, documents, reading, appointments, menus when we go to the restaurant, talking, texting, taking pictures and videos, online orders, shopping, exercising, chatting, my finances, banking, sending and receiving money, news, stocks, rewards, Google pay when making a purchase in person., my business, grocery shopping, my tasks, and reminders. Etc.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
galaxy fold 5
on March 13, 2024
Posted by: PICHONETA666
[This review was collected as part of a promotion.] i love my galaxy fold 5 is the best i use it to contact my friends and family and to watch youtube
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone of my life!
on March 13, 2024
Posted by: Sweets91
[This review was collected as part of a promotion.] I love my Fold5 for gaming, and scrolling through social media apps.
It's really nice to have a big screen when you want to see something in bigger details. If you are on the edge of getting one just do it! There's no regrets with this bad boy 😃
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great.... but with a few compromises
on March 13, 2024
Posted by: moosectr
[This review was collected as part of a promotion.] I use my Fold 5 for quick glances, entertainment, and productivity.
I am constantly checking weather, scores, messages, and the like. This device is great for that. The fingerprint scanner gets me in and out of my phone like a dream!
I love to watch videos from many different sources. You couldn't hardly imagine a better device for this. Unfold and the experience is totally immersive. The crease is a bit of a distraction, particularly when sharing the screen with someone else (terrible glare when looking at an angle accentuates the crease drastically). I also love to be able to set my phone down when at a 90 degree angle and watch a movie without having to hold the phone. Super convenient!
When using for productivity, the large screen allows me to multitask like a pro. I may have a message to reference while making a note. It makes that process a breeze. I wanted the phone because I thought I'd be able to take notes on it better than the s24 Ultra. Unfortunately the pen doesn't work on the front screen and the pen for the inside screen has a rounded tip. Very disappointed. And I can't even use the pen from the Ultra.
My biggest complaint is the tiny size of the front screen. It renders that screen unusable for my big hands. I would love to see a wider front screen in future models.
Overall, I love the phone..... but there are compromises.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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