Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Customer Rating
5
The z fold 5 is amazing
on December 24, 2023
Posted by: Steveareno
[This review was collected as part of a promotion.] Love the multitasking and the user experience of the z fold 5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Finger print sensor
on December 24, 2023
Posted by: Philthepizzaguy
[This review was collected as part of a promotion.] The phone is phenomenal but wish the finger print sensor was on the screen rather than the side... Coming from the 22 ultra to the fold was seemly a down grade when it came to the main screen but that's not a down fall. If I'm gonna pay absolute top dollar I would expect way more features than the s series but other than that love the phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The Samsung Galaxy Fold 5 is Outstanding!
on December 24, 2023
Posted by: AntMan71
[This review was collected as part of a promotion.] The Samsung Galaxy Fold 5 is an outstanding phone with many great features. There are many great advantages in having the expanded screen. The expanded screen has been great for using the office tools, taking notes and viewing content. I've really enjoyed viewing videos and gaming. I was concerned with the size of the phone, but that hasn't been a problem, even with the protective case. The only issue that I have with the Galaxy Fold 5 is that the stylus that I purchased only works on the expanded screen. I hope that Samsung addresses this issue and make the Stylus Pro compatible with the front viewing screen. I've enjoyed the Samsung Galaxy Fold 5 and look forward to future versions of the Samsung Galaxy Fold series.
Value
3
Response from Samsung USBy Social Commerce, January 5, 2024
Hi AntMan71, thank you for your feedback on your Samsung Galaxy Z Fold5. We couldn't be happier to hear how much you are enjoying the usage and features of your new device. We also appreciate your feedback as we strive to provide the best possible experience to our customers and continue to innovate our product line. We hope you'll reach out to us if you have questions or would like to provide further feedback on all of your Samsung products. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
love the big screen
on December 24, 2023
Posted by: katieb27
[This review was collected as part of a promotion.] my device is for personal use. I use it for school and work
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's lighter and faster more smooth operation
on December 24, 2023
Posted by: Elrod787
[This review was collected as part of a promotion.] I use it for streaming videos and like it especially because I can see better. I had the fold 4 and the 5 is a smooth operating. Samsung needs to work on the crease maybe on the next model. The camera macro needs improvement overall I'm happy. It's also lighter and closes better then the 4. They should also give you the stylist or the option to buy it with or without. It's a great match with the watch 6 classic.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Fold
on December 24, 2023
Posted by: Rag123
[This review was collected as part of a promotion.] This is not only phone, but also tablet. Now it can close completely too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
You will not go back to a "normal" phone
on December 24, 2023
Posted by: Qkfuvulwbh
[This review was collected as part of a promotion.] Love the fold 5. Performance is great for anything you need. Pictures are much improved on last year and watching movies or playing games is a much better experience than any other phone has to offer. Only negative is typing when phone is closed. It's crammed and mistakes can happen, but wider closed phones do not match the specs or speed of this phone but are priced the same.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z fold5
on December 24, 2023
Posted by: H00manp
[This review was collected as part of a promotion.] Great product with good grip. The UI is easy to use as well. Suggest to get all Android features ported on top of Samsung flavored application.
Value
5
Written by a customer while visiting Samsung US