Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Cream
Customer Rating
5
This phone is amazing!
on December 12, 2023
Posted by: Galaxy11Potato22
[This review was collected as part of a promotion.] I use my device for work, home, shopping, blue tooth connections, Alexa, games, streaming and it always out lasts any other phones I've seen. I personally love these phones because ive broken many devices on accident since I was a teen. Samsung devices are the only ones that survived. They turn on and work great. Every device I've seen from Samsung have impressed me. Life long member of the Samsung family!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Wanted to Love it since the Note line is gone...
on December 12, 2023
Posted by: NoteFanBoy
[This review was collected as part of a promotion.] I use it for EVERYTHING, IT IS MY PERSONAL ASSISTANT. I have a nickname for it but it's for grown folk. The Fold replaces my laptop, almost entirely. There's only 1 thing i never got into, and that was playing games on it. It'll do that just fine, I just think that's what game consoles are for. Moving from the Note line, I was expecting similar things + better things, but the way some apps changed their display for the Fold, not a fan. Apologies for complaining here if that's just those company's messing up and not really Fold's fault. Fingers crossed more options to customize the display will come out. A huge miss though, that makes absolutely no sense to me, is how the smaller cover screen is not compatible with the S.Pen, what!? Talk about the perfect time for a definitive pen point to come in handy. I waited till version 5 to give this a chance and I was expecting more, period.
Value
3
Response from Samsung USBy Social Commerce, December 27, 2023
Hey NoteFanBoy, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. You are correct that the compatibility with certain apps on the larger display is determined by the software developer and that has been increasing in compatibility as foldable devices become more popular. We are happy to hear you are overall pleased with your device, and we have provided a link to your full device manual to help discover additional features you may not be aware of yet. We also have some amazing videos on our YouTube channel that highlight the features to enhance your overall experience even further. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
Twitter
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
A magnificent piece of technology
on December 12, 2023
Posted by: Lamamiyadiii
[This review was collected as part of a promotion.] I'm so happy to own this phone. It's features are truly majestic. I feel like I'm a century ahead of time with this special device. Absolutely worth the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new slimer hinge.
on December 13, 2023
Posted by: Love4samsung
[This review was collected as part of a promotion.] Love multitasking, the display outdoors, the spen and the speakwrs sound. The materual of this phone are high quality, feel like a higb end jewelry .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature and the screen was big
on December 13, 2023
Posted by: AMoua22
[This review was collected as part of a promotion.] Streaming, school stuffs, and gaming when having free time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera
on December 13, 2023
Posted by: Aok5235
[This review was collected as part of a promotion.] I love how great my games look ,the storage and the internet is very fast
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Fold 5
on December 13, 2023
Posted by: KorporateNupe82
[This review was collected as part of a promotion.] I bought my fold 5 for gaming, watching sports and for listening to music, I upgraded from the fold 3 and I really see the improvements I would suggest anybody that wants the best foldable on the market to get this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy ZFold 5
on December 13, 2023
Posted by: L0lzyolo
[This review was collected as part of a promotion.] The phone is much better than I expected. I do like the phone and work great for me when it comes down to watching YouTube videos and scolling through social media.
Value
5
Written by a customer while visiting Samsung US