Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
4
Hands down, the best phone I've owned
on October 14, 2024
Posted by: Gribb78
[This review was collected as part of a promotion.] The device is amazing for consuming content, multitasking and just about about anything else you want to toss at it. It feels very premium and made well. I genuinely love this phone and have been using it daily since it's release. The only issue that I've had with it is the screen protector. The factory installed one lasted exactly 1 year (almost to the day). Had it replaced, lasted 1 month. Had another one put on and that one lasted 1 week. I've since installed one myself that has lasted approximately 1 month and is now starting to crack in the middle near the top edge of the hinge. Same place all of the other protectors started to fail. It's been a bit of an irritating situation for me lately but it doesn't make me want to go back to a normal phone...... Yet, but it's getting close. Other than that, the phone is absolutely amazing, love it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 14, 2024
Posted by: TxExige
[This review was collected as part of a promotion.] Best foldable on the market. Great bright screen, awesome AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Robust Powerhouse with powerful features.
on October 14, 2024
Posted by: RobustPowerhouse
[This review was collected as part of a promotion.] Samsung Galaxy Fold 5: A Robust Portable Powerhouse
The Samsung Galaxy Fold 5 is a testament to the future of smartphone technology, offering a robust, portable device packed with cutting-edge features. Its foldable design, coupled with powerful hardware and innovative software, sets it apart from traditional smartphones.
A Durable Device
One of the most striking features of the Fold 5 is its durability. Samsung has made significant improvements to the hinge mechanism, ensuring a smoother, more reliable fold. The device feels solid in hand and can withstand everyday wear and tear. The added layer of protection on the outer screen provides peace of mind, knowing that your investment is safeguarded.
A Versatile Companion
The Fold 5's versatility is unmatched. When unfolded, it transforms into a tablet-like device, perfect for multitasking, consuming media, or working on productivity tasks. The large, immersive display offers a truly cinematic experience for movies and games. On the other hand, when folded, it becomes a compact smartphone that fits comfortably in your pocket. This dual-screen functionality caters to a wide range of users and lifestyles.
Powerful Performance.
The Samsung Galaxy Fold 5 is a testament to the future of smartphone technology, offering a robust, portable device packed with cutting-edge features. Its foldable design, coupled with powerful hardware and innovative software, sets it apart from traditional smartphones.
A Durable Device
One of the most striking features of the Fold 5 is its durability. Samsung has made significant improvements to the hinge mechanism, ensuring a smoother, more reliable fold. The device feels solid in hand and can withstand everyday wear and tear. The added layer of protection on the outer screen provides peace of mind, knowing that your investment is safeguarded.
A Versatile Companion
The Fold 5's versatility is unmatched. When unfolded, it transforms into a tablet-like device, perfect for multitasking, consuming media, or working on productivity tasks. The large, immersive display offers a truly cinematic experience for movies and games. On the other hand, when folded, it becomes a compact smartphone that fits comfortably in your pocket. This dual-screen functionality caters to a wide range of users and lifestyles.
Powerful Performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 5 Streaming, Picture, AI
on October 14, 2024
Posted by: Paulus
[This review was collected as part of a promotion.] It more faster, better picture and the older models, the screen is more clear, galaxy AI is good, for streaming is going well , it is clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for work
on October 14, 2024
Posted by: Productivity
[This review was collected as part of a promotion.] I can open excel, word or other office apps when I open the phone and see and utilize clearly. It's AI features are a definite plus, as it gets me insights I would not have thought of previously without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone
on October 14, 2024
Posted by: Eggchef69
[This review was collected as part of a promotion.] I love my Zfold5. I got it beacsue I wanted a device that would fit in my pocket but had a big enough screen for me to watch sports on the go. This phone checks all the boxes for me. Fits in my pocket, lighter than I expected and has a wonderful screen for watch football, soccer, lacrosse, etc. One thing that keeps it from being 5 stars is that I came from a galaxy S21 ultra and I feel like that phone had a better/.ore user friendly camera. Overall though great device and I am very happy with it.
Value
4
Response from Samsung USBy R&R Team, January 19, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold5! We’re thrilled to see that you love the device and that it fits your needs so well. The Z Fold5 is designed to be a powerful companion for on the go lifestyles, with its compact form factor allowing easy portability without compromising on screen size. With the stunning 7.6-inch Flex Display, you can immerse yourself in every play of your favorite sports, whether it’s football, soccer, or lacrosse. We understand your previous experience with the Galaxy S21 Ultra’s camera, as it has been a standout feature for many users. The Galaxy Z Fold5 includes advanced camera capabilities designed to elevate your photography and videography, but we appreciate your feedback as we continuously strive for improvement. We’re glad the device has met your expectations overall, and we hope you continue to enjoy all the features it has to offer! If you have any further questions or inquiries, feel free to reach out to us at Samsung Support. Thank you for being a part of the Galaxy community! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Aweome Phone
on October 14, 2024
Posted by: pbnj23
[This review was collected as part of a promotion.] I love my ZFold 5. Makes everyday life much easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone
on October 13, 2024
Posted by: Pendoz
[This review was collected as part of a promotion.] Best phone ever. I enjoy watching movies on the wide screen and also the ability to have multiple screens open at the same time.
Value
4
Response from Samsung USBy R&R Team, January 19, 2025
Hi Pendoz! Thank you for sharing your thoughts on the Galaxy Z Fold5. We’re exhilarated to see that you consider it the best phone ever! The expansive 7.6-inch main display truly transforms your viewing experience, allowing you to enjoy movies and shows in stunning detail. We designed the Galaxy Z Fold5 to enhance productivity with features like Multi Active Window, which lets you run multiple applications side by side seamlessly. Whether you're multitasking for work or enjoying your favorite content, the flexibility of having several screens open at once is a game-changer. Your feedback is valuable, and we appreciate your enthusiasm for the features. If you have any more thoughts or questions, feel free to share them with us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US