Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Absolutely A Must Have For Entrepreneurs
on October 26, 2024
Posted by: TheEdge
[This review was collected as part of a promotion.] The Samsung ZFold line of phones is a must have for business owners and executives. I can't tell you how many times I have used my phone to sign documents for work. This is where the SPen shines.
For 70% of ny phone use I use the main outer phone screen. Even though it is athick phone one hand usage is easy. But when i open the phone I go into poweruser mode. This phone has saved me from having to carry my laptop around.
For 70% of ny phone use I use the main outer phone screen. Even though it is athick phone one hand usage is easy. But when i open the phone I go into poweruser mode. This phone has saved me from having to carry my laptop around.
As an IT professional I have unfolded the phone opened my remote access application and logged into a client's computer and resolved a technical issue while having a lunch meeting with a prospect. Talk about multi tasking. I would never done that if I didn't have my zfold.
During that meeting I did a presentation for the prospect and after they witnessed my seamless lunch rescue of a client they agreed to our proposal. Because I have the SPen handy they signed the agreement right on my phone over lunch.
To conclude this story when the bill came I whipped out my ZFold and tapped to pay using an NFC card linked to Quickbooks which I reconciled while waiting for the valet to bring me my car.
I can't say enough about my zFold I just love it. If your an entrepreneur what are you waiting for? Go grab a zFold and get busy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Folding Phone That Is Premium In Every Way
on October 25, 2024
Posted by: TheYogi
[This review was collected as part of a promotion.] With Galaxy Ai embedded I am eager to try the newest version. I have had every folding version along the way and love my Z Fold 5 to death. I almost dont want to trade it in, but the discount was too good to pass up. It is the perfect Phablet for travel. The sound system alone is unbelievable and great as a portable stereo. The photos it takes are breathtaking. The display is breathtaking. You can watch movies for hours folded and then unfolded seamlessly. I work from my phone all the time. It is the best for a road warrior.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z fold 5 is very Durable and Faster in Processing
on October 24, 2024
Posted by: Yakomoho
[This review was collected as part of a promotion.] I have been using the fold series since Z Fold 2 and I am in love this series. I must say the large screen is the best part of it which i use it to watch movies and TV series, replying to emails from the phone itself is a flex with the use of large screen. Why buy tablet when you have this phone. I think you can do majority of the things on this device using the large screen, I even do video edits which is the best part for me. And the AI feature is the most useful for me, whenever I have to find something for example I liked a shoe on a social media platform I just used the AI feature to find out the detailed inform of that shoe like which brand and the cost of it. Shoe Is just an example but I have used it for many purposes. I have used many other brand phones but this Fold series will always be my Favorite phone of all. And I will keep on buying the newer models. Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE this phone
on October 24, 2024
Posted by: BIGWILLIE
[This review was collected as part of a promotion.] The Galaxy AI is taking some getting use to but great. The phone streams seamlessly and it enables me to not have to pull my tablet out because of the size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is stable and has good features
on October 22, 2024
Posted by: Mkhriesat
[This review was collected as part of a promotion.] I like the foldable screen since it give me tablet features without carrying two devices. The "Galaxy AI" are a game changer specially for translation and the search option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best product I have used
on October 22, 2024
Posted by: Memonbro765
[This review was collected as part of a promotion.] I love using the big screen allot and especially with Gemini it's more useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied my expectation
on October 21, 2024
Posted by: Kristechphil
[This review was collected as part of a promotion.] I had the best phone to compare to anyone samsung always take pride from they're innovation. I barely touch my laptop since I bought my 1st fold up to this days to the fold 6 the Ai experience is phenomenal iohone can't bit that people are kept buying it for promising they're own intelligence. I'm smarter now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Over heated in pocket
on October 20, 2024
Posted by: Nil8er
[This review was collected as part of a promotion.] The phone over heated in my pocket without doing any task at all. Just listening to SoundCloud.
Value
1
Response from Samsung USBy Social Commerce, October 22, 2024
Salutations Nil8er,
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold5. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some awesome tips on keeping your phone performing at its best. If you have any questions for us afterward or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10002887/
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold5. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Please take a look at, "Keep your Galaxy device at its normal operating temperature" for some awesome tips on keeping your phone performing at its best. If you have any questions for us afterward or if you would like any further assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS10002887/
Written by a customer while visiting Samsung US