Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,907 Reviews)
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Great phone
on March 18, 2025
Posted by: Ckb4life
[This review was collected as part of a promotion.] Nice clear screen fast multitasking phone. Like I have the option to use multiple apps across different screens.
I use the phone for work software and keeping in touch with friends and family. I would and will definitely be continuing my samsung journey.
I use the phone for work software and keeping in touch with friends and family. I would and will definitely be continuing my samsung journey.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Z fold 5 nice phone to have
on March 18, 2025
Posted by: King73
[This review was collected as part of a promotion.] Full screen helps on seeing documents that are sent and received
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Stop buying laptops
on March 18, 2025
Posted by: Superb5
[This review was collected as part of a promotion.] The Samsung Galaxy Z Fold 5 stands out as an innovative and powerful device, offering a sleek, premium design with a solid hinge and a gapless fold for enhanced durability. The 7.6-inch inner display provides a stunning, tablet-like experience with a 120Hz refresh rate, while the cover screen allows for quick, one-handed use. Multitasking is seamless, with split-screen functionality perfect for productivity, entertainment, and browsing. Equipped with the Snapdragon 8 Gen 2 processor, it delivers top-tier performance, handling gaming, work, and media consumption effortlessly. The battery lasts all day, with fast and wireless charging options ensuring convenience. Cameras capture stunning photos, with vibrant colors and sharp details, while the under-display selfie camera enhances the immersive screen experience. Ideal for work, entertainment, and content creation, this foldable phone redefines versatility and productivity, making it the perfect choice for those seeking cutting-edge mobile technology. ⭐ 5/5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love the features an the size
on March 19, 2025
Posted by: Lizzabeth
[This review was collected as part of a promotion.] The video quality is absolutely amazing the battery on the phone last longer then you think it would
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
FOLD PHONE THAT IS #1
on March 19, 2025
Posted by: ispalompang
[This review was collected as part of a promotion.] nothing to be said for this fold phone, simply the best allaround. dex is very helpful, large screen is very astonishing. everything about this phone you will love. try it so you can really appreciate it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phablet
on March 20, 2025
Posted by: Lee1992
[This review was collected as part of a promotion.] Easy to read, fun to use, great camera and notes feature. Battery needs some work
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fold is the best!!
on March 20, 2025
Posted by: Foldmeluv
[This review was collected as part of a promotion.] This new phone boasts impressive advancements in mobile technology. Its sleek design and innovative features are truly captivating. The enhanced durability ensures a reliable and long-lasting user experience. The display offers stunning visuals and vibrant colors, perfect for multimedia consumption. It's a device that seamlessly blends functionality and style across multiple apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This device has so many features but has flaws
on March 21, 2025
Posted by: Krazykatt
[This review was collected as part of a promotion.] It's complicated for a person who isn't familiar with the technology yet and it's difficult to understand
Value
3
Response from Samsung USBy R&R Team, March 21, 2025
Thank you for sharing your thoughts on the Galaxy Z Fold5. We understand that adapting to new technology can feel overwhelming at first, especially with a device as innovative as the Galaxy Z Fold5. Its cutting-edge features, like the massive 7.6" screen and Multi-Window View for multitasking, are designed to elevate productivity and entertainment, but they can take some time to explore and master. To make things easier, Samsung offers helpful resources, including tutorials and guides, to walk you through the features step by step. The redesigned Flex Hinge and intuitive One UI are crafted to simplify your experience, ensuring the device feels natural and seamless as you get more familiar with it. If you have any specific questions regarding your Z Fold5, please do not hesitate to reach out to us at Samsung Support. We're always here to assist! -Kelvin
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Written by a customer while visiting Samsung US