Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,907 Reviews)
Rating breakdown 3,907 reviews
5 Stars
3,091
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
85%of customers recommend this product.
(
17 out of
20)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
BEST CHOICE IN PHONES IT THE Z FOLD 5
on February 18, 2025
Posted by: kittkatt
[This review was collected as part of a promotion.] I LOVE MY Z FOLD 5 SO MUCH I ALMOST NEVER PUT IT DOWN. THE HUGE SCREEN IS FABULOUS . EVERYWHERE I GO PEOPLE ASK ABOUT MY PHONE. GAMING, SHOPPING , BROWSING ITS ALL BETTER ON MY Z FOLD 5. WORTH EVERY PENNY. I LOVE IT
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 5 Completely Changed the Way I Study
on February 18, 2025
Posted by: EricGalaxy
[This review was collected as part of a promotion.] When I first got the Galaxy Z Fold 5, I thought it was just a cool phone with a big screen. But after using it, I realized it’s more than that—it’s actually a powerful study device. And when paired with Samsung DeX, it becomes even better.
With DeX, I can connect my Fold 5 to a monitor and use it like a full desktop setup. I can open multiple windows, take notes while watching lectures, and do research all on one screen without constantly switching between devices. When I add a Bluetooth keyboard and mouse, it feels just like using a laptop.
What I love the most is that the Fold 5 alone is enough. When I need something portable, I keep it folded. When I need a bigger screen, I unfold it to comfortably read PDFs and study materials. And when I need a full workspace, I just turn on DeX mode—no need to carry a laptop everywhere.
At first, I wasn’t sure if a phone could replace my laptop for studying. But now, I actually use my laptop less and less. Thanks to the Galaxy Z Fold 5, my study routine has completely changed!
With DeX, I can connect my Fold 5 to a monitor and use it like a full desktop setup. I can open multiple windows, take notes while watching lectures, and do research all on one screen without constantly switching between devices. When I add a Bluetooth keyboard and mouse, it feels just like using a laptop.
What I love the most is that the Fold 5 alone is enough. When I need something portable, I keep it folded. When I need a bigger screen, I unfold it to comfortably read PDFs and study materials. And when I need a full workspace, I just turn on DeX mode—no need to carry a laptop everywhere.
At first, I wasn’t sure if a phone could replace my laptop for studying. But now, I actually use my laptop less and less. Thanks to the Galaxy Z Fold 5, my study routine has completely changed!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelet to uso in my car with Navegacion and to re
on February 18, 2025
Posted by: PRVERSALLES
[This review was collected as part of a promotion.] I use my device to work with patients to rpo ise information and illustrations, also to read comfortably. It has a great memory capacity. Also is excelente for my kid to play with a bigger screen. The sound and images is amazing. And so far no problem with the two screens.
I also use it to monitor my house cameras. Watching movies in a plane is excelent. I use it every day as a car screen as a navigation system.
I have multiple application for my daily life needs and the actions across aps are seamless.
I also use it to monitor my house cameras. Watching movies in a plane is excelent. I use it every day as a car screen as a navigation system.
I have multiple application for my daily life needs and the actions across aps are seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Flip is my favorite feature of the phone
on February 18, 2025
Posted by: Mimi00
[This review was collected as part of a promotion.] Fits very good inside my front pocket I love it especially when I don't feel like carrying it anymore
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Most complimented accessory ai own
on February 18, 2025
Posted by: MoLewis
[This review was collected as part of a promotion.] I absolutely love this phone. It is durable, easy to navigate and serves as a great source of entertainment to my child with its seemless actions across apps and it's ability to act as a tablet. Now brief and not to mention the audio eraser. I will continue to upgrade with this phone because it's been a life saver!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is perfect to use for my business.
on February 18, 2025
Posted by: Katzfold5
[This review was collected as part of a promotion.] The seamless action when switching from apps is great! I use my phone for work, and love the feature of having 3 apps open at a time, so helpful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best so far!
on February 20, 2025
Posted by: Yale2ba
[This review was collected as part of a promotion.] I use my Z fold 5 for all my work. I find it a bit uncomfortable carrying a laptop around so my phone came in handy. Everything I can do on my laptop, I use my phone to do it.
I use Bixby for my daily routines and appointment reminders. And when it comes to that great family gathering and occasions, my phone gives me the best shots and videos. I love the security features too.
I use Bixby for my daily routines and appointment reminders. And when it comes to that great family gathering and occasions, my phone gives me the best shots and videos. I love the security features too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Phone is junk...don't recommend
on February 20, 2025
Posted by: TheChosen1
[This review was collected as part of a promotion.] Where do I begin well good luck keeping it protected and good luck with the battery issues amd how fast it dies even when brand new. Good luck accidently dropping jt from any height the smallest fall its breaking so unless you got unlimited protection for it I'd say dint buy it
Value
1
Response from Samsung USBy R&R Team, February 27, 2025
Thanks for reaching out! We appreciate your feedback regarding the Galaxy Z Fold5. Your feedback is crucial as we continue to make improvements. The Galaxy Z Fold5 features a battery capacity of 4,400 mAh, offering impressive battery life. You can enjoy up to 73 hours of audio playback and up to 21 hours of video playback. Notable features include Gorilla Glass Victus 2 on the external display, IPX8 water resistance, a redesigned Flex Hinge for enhanced durability, and out-of-the-box screen protection. Additionally, Samsung offers Z Assurance, which provides a one-time discounted repair for the interior folding screen of Galaxy Z Fold and Galaxy Z Flip devices purchased in the U.S. from authorized distributors before July 31, 2024. To qualify, you must register your device with a Samsung account. This offer is only available to the original purchaser and does not cover second-hand devices. The promotion applies solely to the interior folding screen and excludes repairs like the front screen or back glass. To utilize this service, visit Samsung’s support page, select ‘Start a Repair,’ and follow the instructions for walk-in or mail-in service. Additional damages will be assessed separately, and if repairs are deemed out of warranty, extra costs may apply. Be sure to check out the link attached to learn more about how to optimize your phone's battery life. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078987/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US