Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
I absolutely love my new phone it like having and
on September 11, 2023
Posted by: Rodney
[This review was collected as part of a promotion.] I use my device for gaming and music mostly. I do use apps like Facebook, Instagram, Snap chat to on my device as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it's size and how useful it is.
on September 11, 2023
Posted by: Lolo042
[This review was collected as part of a promotion.] The Fold5 is perfect for multitasking. Posting, steaming, gaming all at once. The front screen is the perfect size for one handed use. Over all my favorite phone by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great so far
on September 11, 2023
Posted by: genosox
[This review was collected as part of a promotion.] This was a nice upgrade from the Note 20 Ultra. The hinge feels natural and sturdy and nothing about it is flimsy. There are a few features that I wish it had. First it would be nice if it was compatible with magnet style mounts and accessories out of the box instead of needing a third party case. Even though I didn't use it much on my Note, it would be nice if it held an S pen. The only other issue is that the camera is far behind most of the other Samsung phones. It was a major downgrade from my Note. Otherwise, I enjoy using it. The multitasking features are great, but I just need to get used to using them. The battery is par compared to other models. Depending on use, it could last a full day.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this Phone
on September 11, 2023
Posted by: Star2love
[This review was collected as part of a promotion.] I love this Phone easy to use. It is really good to use for games and use daily .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and an amazing camera
on September 11, 2023
Posted by: Kittycatme
[This review was collected as part of a promotion.] I take pictures use microsoft office and basically everything i use a tablet or laptop for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung never cease to amaze me
on September 11, 2023
Posted by: Love4life
[This review was collected as part of a promotion.] This product is probably one of the best phones out here on the market to date. Love all the few new features that differ from the last model and for sure admire the whole design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
To thick, small outer screen
on September 11, 2023
Posted by: Ryanstowers
[This review was collected as part of a promotion.] Business, fast pace use,................
...
...........
...
...........
Value
3
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, September 18, 2023
Hey there Ryanstowers, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. We are happy to hear you are finding the business features and speed of your device to be helpful. If you are unhappy with the size of the overall device we do have a 15 day return policy. We have included a link to the Samsung Support Team to offer further information and assistance if you would like. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My brother has it an it's amazing power
on September 11, 2023
Posted by: Cb4mando
[This review was collected as part of a promotion.] I have a smasung watch, phone home appliances and door lock so hands down samsung is amazing to have don't forget I have a samsung TV that I love
Value
5
Written by a customer while visiting Samsung US