Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
4
Well polished, but still room for improvement!
on November 6, 2023
Posted by: Gentleman88
[This review was collected as part of a promotion.] I have owned my Z Fold 5 since launch. I pre-ordered it along with the watch classic 6, and a pair of buds pro 2. I did not own the Z Fold 4, but I did own the Z Fold 3. From the 3 to the 5, there is a noticeable difference in attention to detail. The Z Fold 5 is an improvement in precision. It looks and feels of quality. From the quality of the display to the fullness of the speakers. Even battery life has significantly improved. You also get a sense of security with the IPX8 rating. For someone like myself that works in apartment maintenance. Having an IP rating is a must. Yet, the improvements did not stop with the device. No. Even the accessories available for this device have improved, and have made using the Z Fold 5 that much more enjoyable. I purchased the S-Pen case, the leather case, and the strap & stand case. All of which has completed my package, and created a full & enjoyable experience using the Z Fold 5. I have a case for every scenario I could think of. All of which also offers added durability and protection to my investment. The only downside I have with this device is the narrow design of the outer display. If doesn't feel very practical to use for most tasks unfortunately. Samsung would benefit tremendously from widening that outer display. I have hope Samsung will do so in a later iteration of this device. Until then, I would recommend the Z Fold 5 to anyone looking for a polished foldable device. Same goes for the Z Flip 5. Both are top-tier devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
First experience in this market
on November 6, 2023
Posted by: WolfRoms
[This review was collected as part of a promotion.] Coming from the Google pixel 7pro this was a big leap. Coming back to the ecosystem with the z fold 5 has been amazing. The bigger inner screen has helped with my eyesight. The battery lasts me over a full day without needing to charge. Only downside I have is the lack of an S-pen included. Unless you buy the s-pen case or just the s pen separately you won't have it. Although I find myself not really reaching for it very often. The build quality was something I was afraid of, being a folding phone and what not, I find it very sturdy and rigid. If your looking for a new tablet style device the z fold 5 is what your looking for.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on November 6, 2023
Posted by: Jackie
[This review was collected as part of a promotion.] I just wish that the front screen was the size of a normal phone and it had spen built into the phone like the ultra
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than ever! Samsung Galaxy z fold 5
on November 6, 2023
Posted by: TheRaptorWrangler
[This review was collected as part of a promotion.] I am a YouTuber, but I do review these phones honestly and the Galaxy Z Fold 5 is so awsome! I love using the Coverscreen Preview when taking a picture of people, because they don't have to wonder what they look like.
I use modes and routines to silence my phone by double pressing volume down key. I also use splitscreen a ton and it really is mindblowimg how useful it is. (You don't really know until you try.)
So many other features with Samsung Z Fold 5 and this phone truly does EVERYTHING.
Value
5
(click to see the video)
Written by a customer while visiting Samsung US
Customer Rating
4
Fold 5.
on November 6, 2023
Posted by: KingG20
[This review was collected as part of a promotion.] So far great phone, only 4 stars because not many new features from previous years
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's not the fold it's the screen
on November 6, 2023
Posted by: Grezwal
[This review was collected as part of a promotion.] I got my fold 5 a few days ago and so far so good. The most striking thing about this phone isn't the folding feature it's the outside phone screen. It's been a long time since I used a small phone screen and switching to the fold 5 gave me some serious nostalgia just from the front screen. I can do everything I need that involves social media and texting on the out screen and unfold when I want to read,watch a movie, or scroll through reddit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All you need and beyond
on November 6, 2023
Posted by: Masterangelinla
[This review was collected as part of a promotion.] I use my phone from watching TV lookin up addresses trip planing shopping news my smartthings helps me connect my locks lights and much more . I can move from my important things and my not so important .the camera alows me to take post and edit with just one application. As a diabetic I can keep my self organized and in control of my diet exercise and I can use my favorite applications to manage my sugar and be on top of my helth .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Graphics are super cool
on November 6, 2023
Posted by: JonBlake08
[This review was collected as part of a promotion.] This phone is awesome it's a phone and a tablet all in one this will be all you definitely need if you have both phone an tablet, This will fix that.
Value
3
Response from Samsung USBy Social Commerce, November 6, 2023
Hey there JonBlake08, thank you for sharing your thoughts on your Samsung Galaxy Z Fold5. We are so happy to hear you are enjoying the amazing features and functionality of your new device. If you haven't done so already, we recommend taking a look at some of the fun videos on our YouTube channel that highlight some of the multi-tasking capabilities and other unique features of your device. We have shared a link to the Samsung Support Team if you have questions or would like any assistance with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US