Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Absolutely love this phone!
on November 19, 2023
Posted by: PaulOne334
[This review was collected as part of a promotion.] I have used the flip three before and I didn't like it as much as I like this fold. It never gets old folding and unfolding it. Actually enjoy using this phone so much that I try to find things to do with it. Plus this seems really durable. I'm using Samsung's case but have dropped it several times already and without any type of problems. Whereas with my s22 I broke the back of it five times with a case on it during the year and a half that I had it. Very good phone very durable a pleasure to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome piece of tech!
on November 18, 2023
Posted by: Edybles
[This review was collected as part of a promotion.] I loved my s23 ultra, but i found myself not using the camera enough. the fold5 caught my eye, and I was able to get a great trade in deal on the website. Needless to say I was not dissappointed! the multitasking ability is unmatched, i love the s pen, and gaming is a breeze with the big screen. great job samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is so awesome
on November 18, 2023
Posted by: SamsungUser777
[This review was collected as part of a promotion.] This phone is great for people that love playing games on phone to pass time or to watch videos with the big screen. The refresh rate feels so unreal on this phone. I might get the 6 of how great this phone series has been and the folded screen of the phone is no problem either I use it when I have to do something quick.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great
on November 18, 2023
Posted by: Zac113
[This review was collected as part of a promotion.] The screen seems fragile at the fold..everything else is excellent. Great graphics.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Needs some changes
on November 18, 2023
Posted by: Mark7com
[This review was collected as part of a promotion.] I like this phone but it needs some changes in next model.
1st wider front screen with 1080p or 1440p resolution.
2nd SD card slot.
3rd add 30 colors on all devices (10 normal colors, 10 dark colors, 10 washed out colors).
Value
3
Response from Samsung USBy Social Commerce, December 1, 2023
Hey Mark7com, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We are happy to hear you are overall happy with your device. Your feedback on adjustments you would like to see in future is much appreciated. If you find you are needing additional storage space, while you can't use a micro SD card you can look in to cloud based digital storage options that will allow for easy transition between devices in the future. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Air tight when folded with no gaps
on November 17, 2023
Posted by: KhalidT
[This review was collected as part of a promotion.] It's great to play games and watch movies when waiting at the doctors office or traveling or any where on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy s23 ultra
on November 17, 2023
Posted by: Ayub96
[This review was collected as part of a promotion.] Best s series i think and i am so sad they will discontinue 10x zoom that is better i need they put 50mpx to 10x zoom
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice design overall
on November 17, 2023
Posted by: trogeroy
[This review was collected as part of a promotion.] Like everything about this phone. The next thing i expect from Samsung is the projector integrated into the phone to project my screen to my ceiling. Tired of holding phone or using holder 😪
Value
4
Written by a customer while visiting Samsung US