Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Z fold 5 is awesome
on December 22, 2023
Posted by: Tayo77
[This review was collected as part of a promotion.] The phone offers me an alternative to laptop. Ever since I started using it, I don't carry my laptop around anymore. I do everything on it. Fill forms easily, watch movies anywhere, anytime, even while I am in the aircraft traveling. It's so cool!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Folding features
on December 22, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] The folding asepct is much improved from the fold3. Feels more secured and natural
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone to ever exist!!!!!
on December 22, 2023
Posted by: Lemonheadgaming
[This review was collected as part of a promotion.] I do everything on my fold 5. I play marvel strike force every day on it with the big display. I save all my ps5 clips and edit them in the movie app to upload to YouTube. The phone is fast and fresh and the battery life is top notch compared to my fold 3. I love the new design and how it closes all the way. Streaming on disney plus or hulu makes watching things so easy and fun. I love this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Size Fits All!
on December 22, 2023
Posted by: Zingbear23
[This review was collected as part of a promotion.] I use my phone as my mainline. Entertainment, and extra "tablet."
When folded, it's the same size as my old Samsung S21. Perfect artists! I use my Fold a mini tablet for references. Watching videos on a 12 hour flight was very handy and wonderful! Battery lasts longer than I expected. I can go a whole day without charging. Taking pictures is easier too! The photo quality is awesome! 100% love this phone.
When folded, it's the same size as my old Samsung S21. Perfect artists! I use my Fold a mini tablet for references. Watching videos on a 12 hour flight was very handy and wonderful! Battery lasts longer than I expected. I can go a whole day without charging. Taking pictures is easier too! The photo quality is awesome! 100% love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive the fingerprint sensor
on December 22, 2023
Posted by: Jjjjjjj
[This review was collected as part of a promotion.] Use Everyday all features work find
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Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best folding phone out there!
on December 22, 2023
Posted by: TechSupport
[This review was collected as part of a promotion.] Currently use my Zfold for IT work.
Phone has great speeds and allows me to have a phone and tablet on the go. Being that the phone opens up i have a lot bigger of a screen to be able to have a lot better experience when i connect to peoples computers at work and the phone performs better overall.
Bigger screen when opened also allows me to be more productive and efficient as i am able to have multiple applications up at the same time thanks to the Multi Window mode.
Phone is very powerful as well as it lets me turn it into a pc hub as i am able to connect a monito and mouse to is and gives me the feel and performance of a laptop/desktop.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
mediocre for a price tag
on December 22, 2023
Posted by: ashi9541
[This review was collected as part of a promotion.] it is ok mediocre phone for the price tag it has poor design and feel awkward
Value
3
Response from Samsung USBy Social Commerce, January 3, 2024
Hello Ashi9541, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We understand our customers have a wide range of needs and wants from their chosen device. Without knowing what features you feel are missing or could be improved, we have provided a link to your full device manual and the Samsung Support Team to ensure your device is best aligned to your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Small Iteration for being in its 5th generation.
on December 22, 2023
Posted by: Koreandude79
[This review was collected as part of a promotion.] Don't get me wrong, I use the Z Fold 5 as my daily driver. I love the how big the inner screens are. I love the how multifunctional this phone is. That is pretty much it.
On the other hand, I also carry my Galazy S22 Ultra for its camera capabilities. The cameras on the Z Fold 5 is medicore at best. It's not bad nor is it flagship grade cameras and this is surely the Z Fold 5 biggest weakness.
For the price and being Samsung best phone, why cheap out on the cameras?
Samsung, please make two versions of the Z Fold 5. Make one that is a plus variant and make one that is the ultra variant. Please listen to all the complaints.
1. Outer screen needs to be wider.
2. Inner crease needs to be severely reduced or eliminated.
3. Cameras need to be flagship.
4. Battery needs to be larger.
5. Don't care about the weight just as long as everything is top of the line.
Hence, I don't want to carry two phones.
Competition is getting stiff, you have foldable phones that are cheaper but way better and you are losing this race.
On the other hand, I also carry my Galazy S22 Ultra for its camera capabilities. The cameras on the Z Fold 5 is medicore at best. It's not bad nor is it flagship grade cameras and this is surely the Z Fold 5 biggest weakness.
For the price and being Samsung best phone, why cheap out on the cameras?
Samsung, please make two versions of the Z Fold 5. Make one that is a plus variant and make one that is the ultra variant. Please listen to all the complaints.
1. Outer screen needs to be wider.
2. Inner crease needs to be severely reduced or eliminated.
3. Cameras need to be flagship.
4. Battery needs to be larger.
5. Don't care about the weight just as long as everything is top of the line.
Hence, I don't want to carry two phones.
Competition is getting stiff, you have foldable phones that are cheaper but way better and you are losing this race.
Value
4
Written by a customer while visiting Samsung US