Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Perfect for doc signing and doing business work
on December 22, 2023
Posted by: Sdmhjmb1
[This review was collected as part of a promotion.] I love the big screen. The high definition pixel. The cameras are superb. Durability is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic device... when working
on December 22, 2023
Posted by: JT1962
[This review was collected as part of a promotion.] This phone is phenomenal when it is hitting on all gears. I love it and won't ever own anything else (except maybe next year's model). However, it doesn't seem like the most stable platform. I had to return my Fold 4 due to the "black screen of death" and also had issue with a screen malfunction on my 5. Holding my breath and crossing my fingers as I love the phone and the functionality of it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone.
on December 22, 2023
Posted by: BigPaPaB
[This review was collected as part of a promotion.] Very easy to use. Very happy with all the features. Would highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I cannot go back to a regular phone anymore
on December 22, 2023
Posted by: yokerbot
[This review was collected as part of a promotion.] I love watching videos, and with this phone it's an amazing experience also multitasking with 2 or 3 apps open at the same time is great, and the cameras are really good to be honest I don't think I'm gonna be able to go back to a regular phone again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a lot of great features.
on December 22, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I use my Galaxy Fold 5 for work. I use apps like excel, word, and other windows apps. Works really good when you on the go and have a Bluetooth key board handy. Streaming movies and playing games are good on this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Minor updates equal a very polished experience
on December 22, 2023
Posted by: Darius
[This review was collected as part of a promotion.] I've been a Note user originally and had just about every version of it, i even had the infamous Note 7 that was labeled as dangerous and not allowed on planes at one point, I was actually very sad to turn it back in because my Note 7 was flawless I kept it till they optimized the battery to only 50%, all good things have to come to an end unfortunately.
When the first fold dropped i was very hesitant to part ways with my note series. The main reason was that the s-pen didn't really have a slot on the fold, so i waited the first version out, but once the 2nd fold arrived I couldn't resist any longer and finally parted ways with my lovely Note series and its ability to store the s-pen within.. as time went i ended up with fold 3 and fold 4 and then we had the fold 5 come along, I was not very impressed at first, since there was not much difference between the 4 and 5. But after some consideration, I took the plunge, the main reason was the battery; im not sure if it was from age or just heavy usage, but I was constantly on a charger. To my surprise, even tho the Fold 5 looks the same on the outside, the experience is much better and very polished compared with the fold 4, the battery usually last me till night, and there are times i don't even plug my phone in to charge overnight and still wake up with 30% +/-, and just a few minutes on a quick charger gets me back to take on the day. Im really excited for the fold 6 but fold 5 currently checks all my boxes and then some
When the first fold dropped i was very hesitant to part ways with my note series. The main reason was that the s-pen didn't really have a slot on the fold, so i waited the first version out, but once the 2nd fold arrived I couldn't resist any longer and finally parted ways with my lovely Note series and its ability to store the s-pen within.. as time went i ended up with fold 3 and fold 4 and then we had the fold 5 come along, I was not very impressed at first, since there was not much difference between the 4 and 5. But after some consideration, I took the plunge, the main reason was the battery; im not sure if it was from age or just heavy usage, but I was constantly on a charger. To my surprise, even tho the Fold 5 looks the same on the outside, the experience is much better and very polished compared with the fold 4, the battery usually last me till night, and there are times i don't even plug my phone in to charge overnight and still wake up with 30% +/-, and just a few minutes on a quick charger gets me back to take on the day. Im really excited for the fold 6 but fold 5 currently checks all my boxes and then some
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A powerful gadget for work and everyday use.
on December 22, 2023
Posted by: SleepyRN
[This review was collected as part of a promotion.] I am by far happy with my new z fold 5. I had the Z fold 3 for 3 or 4 years with no problem but i wished that the camera was better. With this new phone, i can see the big difference in taking my snaps. 😍 the screen resolution seems better too. Its less bulky and lighter. Battery life is good, lasts me a whole day with moderate use. Easier to carry and fit in my little purse. No lag, no crashing, smooth operation as always. Im a healthcare worker, an educator and a mom and this phone serves its purpose in my busy life.
Samsung is a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 22, 2023
Posted by: SamsungGirl
[This review was collected as part of a promotion.] I have always been a Samsung/android phone user. The Fold has been amazing so far. There are no glitches or lags in the screen time. I think this hne is a perfect balance of phone and tablet. Videos are amazing.
Value
5
Written by a customer while visiting Samsung US