Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Great for Hearing Disability
on December 23, 2023
Posted by: Samsung4life
[This review was collected as part of a promotion.] This is my first time trying the z-fold product. I absolutely Love the phone. I admit I was a little skeptical switching from my Samsung S23 Ultra, However I was running out of memory with a 256. I purchase the 1T, Z-Fold. I have been a Samsung user since the death of the Black Berry phone. smile. I Like Samsung products over apple. I find the Z-Fold phone works well being a deaf person—offering: a large screen for enhance communication, keyboard in tablet mode & use of video screen quality using American Sign Language. I am hopeful the next version is a winder front scree that use/has the same features as when the phone is used in tablet mode. Overall, a MUST buy for ALL! Sign me up as an ambassador for the next model Z-Fold phone for a free full consumer review.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Z fold is better than any phone I ever owned!
on December 23, 2023
Posted by: Squrt34
[This review was collected as part of a promotion.] Because of the wide screen when open, I watch a lot of football games and movies when I am away from my TV. I also use my Z-fold as a mini tablet. The large screen, when opened, makes viewing a huge improvement over regular phones viewing areas. The clarity of the viewing area is amazing. People are so impressed at the screen size when they see my phone in the opened position. Samsung hit a home run when they produced the Z-fold. I love my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Amazing
on December 23, 2023
Posted by: Samsungrocks
[This review was collected as part of a promotion.] From the high quality camera to the ability to function as a computer in the palm of your hands, who could ask for more. The multiple screens allow you to multi task efficiently and effortlessly no more opening windows to go back and forth. I LOVE this phone !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of both worlds
on December 23, 2023
Posted by: Likemyphone
[This review was collected as part of a promotion.] When the fold is folded it is perfect for smaller hands to hold and fits in smaller places, when it is open it is like having a small tablet and since I use Google sheets it really helps having the space really the best of both worlds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product like having a tablet in your pocke
on December 23, 2023
Posted by: Healthcare1worker
[This review was collected as part of a promotion.] This product is like having a tablet in your pocket. The ease of looking at spread sheets, emails, and other work related tasks is ideal. It removes the need to carry another device.
The video is high quality as well. The large screen and easy transition when opening is well thought out.
I am very happy with my purchase. Being a former Galaxy note owner, this device was able to bring a bigger screen in a smaller package
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had!
on December 23, 2023
Posted by: MexicanNinja
[This review was collected as part of a promotion.] This has been the best multi use I've ever had. I love the graphics, I love the functionality, I love 99% of it.
Cons: 🤳 camera needs improvement, I would love for all Samsung phone to accept expandable memory like they've always had.
Other than that, I Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Very handy tool.
on December 23, 2023
Posted by: RickenJ
[This review was collected as part of a promotion.] I love the flexibility of this phone. The ability to make things larger by opening it is a tremendous help when working with others.
I am very disappointed that some apps don't work properly when the phone is closed, and that notifications don't work properly or as set to in settings. For the price of the phone I had high expectations.
Value
3
Response from Samsung USBy Social Commerce, January 5, 2024
Hi there RickenJ, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We are happy to hear you are overall enjoying using this device for a wide variety of purposes. With regards to other apps and compatibility, we recommend reaching out to the software developer to see what insights they can provide to features with this unique device. With regards to your settings changing, we have provided a link to the Samsung Support Team to work with you one on one and ensure your device operates as desired. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
This phone gets hot a swells
on December 23, 2023
Posted by: Richard0115
[This review was collected as part of a promotion.] It's a good gaming device but the fold screen goes out fast even though it doesn't get folded alot. It gets hot and swells up. I can't even verify my warranty through Samsung!
Value
1
Response from Samsung USBy Social Commerce, January 5, 2024
Hi Richard0115, thank you for your feedback on your Samsung Galaxy Z Fold5. We have provided a link below to the warranty information covering a one year period, and it will ask for the identification number for your device. We have also included a link to the Samsung Support Team who can guide you through any warranty claim process and help confirm you are still within your one year warranty period. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US