Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Better than expected
on December 23, 2023
Posted by: Welcometothefold
[This review was collected as part of a promotion.] When I got my fold 5 I was aware of the poor reputation folding phones have and now that I have had it for 4 months I can't see where they come from this has been a amazing experience. Every time I open it is as good as the last it's strong fast with good camera's and good battery
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great I love the look. I love the fun
on December 23, 2023
Posted by: Seralex
[This review was collected as part of a promotion.] I use my phone mainly for business but I love watching videos online.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Beautiful .
on December 23, 2023
Posted by: Lapaisita02
[This review was collected as part of a promotion.] This phone has a great quality just like most of the Samsung phones. Is very friendly and the quality for videos and pictures is just A+
Love the size is just like having 2 in 1 a Phone and a mini tablet.
This Phone has everything I need to be happy and comfortable.
Best buy of the year 2023 for me 👏🏼👌🏼
Love the size is just like having 2 in 1 a Phone and a mini tablet.
This Phone has everything I need to be happy and comfortable.
Best buy of the year 2023 for me 👏🏼👌🏼
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it but needs a smaller hand
on December 23, 2023
Posted by: chris111111111
[This review was collected as part of a promotion.] This is a terrific device, the ease of use, beauty of the screens, and it's agile and quick with doing work and having a pen is never a bad thing.
If I could say one thing critical or just to make people aware, the "outside" screen is a bit small and because I am a meaty guy I have had much trouble texting as easily as with other "normal" size screens.
great phone though!
If I could say one thing critical or just to make people aware, the "outside" screen is a bit small and because I am a meaty guy I have had much trouble texting as easily as with other "normal" size screens.
great phone though!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone from a lifetime iphone user
on December 23, 2023
Posted by: rabit21
[This review was collected as part of a promotion.] Best phone i have owned i use it for work and the multitasking has mad my job so much easier i have used iphone forever and never liked android until now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This Product is Decent
on December 23, 2023
Posted by: Felton
[This review was collected as part of a promotion.] I love the Bigger screen as well being able to take selfies with the rear of the camera also its a lot more durable then i thought it would be.
Its just that a big down fall is a lot and when i mean a lot of app's don't work work the software is just not there yet more then offend i have to you the outside display or having big back bars on the side of a app, or movie basically the large display being useless, off the screen part the power button/finger print reader its so iffy, a lot of the time I'm trying to turn off the display by pressing the power button but because its also the finger print reader its just turns it back on leaving me in this cycle of turning it off then it just turns back on that's all of the bad thing on why its a 3 stars for me.
Its just that a big down fall is a lot and when i mean a lot of app's don't work work the software is just not there yet more then offend i have to you the outside display or having big back bars on the side of a app, or movie basically the large display being useless, off the screen part the power button/finger print reader its so iffy, a lot of the time I'm trying to turn off the display by pressing the power button but because its also the finger print reader its just turns it back on leaving me in this cycle of turning it off then it just turns back on that's all of the bad thing on why its a 3 stars for me.
Value
3
Response from Samsung USBy Social Commerce, January 5, 2024
Hey Felton, thank you for your feedback on your Samsung Galaxy Z Fold5. We are so happy to hear how much you are loving the larger inner display of your device and all the ways you can use for a range of daily tasks. If you are experiencing some difficulty with the usage of apps on the larger display, we recommend reaching out directly to the software developers of the app to see what recommendations they may have for using this unique device. You can also use a few other options when locking and unlocking your device. If the fingerprint reader is causing too much frustration, you can also use facial recognition, PIN, or pattern with your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding!
on December 23, 2023
Posted by: Katydid
[This review was collected as part of a promotion.] I am disabled and in hospitals and Dr.'s offices often. I got this so I could read, watch TV Shows, listen to music, surf the internet and write my book while waiting. My husband had testing that lasted 3 1/2hours and I used it for all of those things. It is great for Skyping family when I cannot go see them. I also like the size. It is double the size of my old phone. I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best fold ever
on December 23, 2023
Posted by: CRAZYDEMIAN
[This review was collected as part of a promotion.] Gaming on this phone have been the best experience
Value
5
Written by a customer while visiting Samsung US