Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
KEEPS GETTING BETTER
on December 24, 2023
Posted by: EZEE23
[This review was collected as part of a promotion.] THE GALAXY Z-FOLD 5 IS A GREAT PHONE, THE MAIN CHANGE FROM THEC4 TO THE 5 THAT I APPRECIATE MOST IS THE WAY THE PHONE FOLDS COMPLETELY FLUSH WITH NO GAP. THE CAMERAS COULD'VE GOTTEN AN UPGRADE BUT I'M HOPING THE FOLD 6 WILL GET THAT IMPROVEMENT, NOT A BIG PEN USER SO THAT DOESN'T DO ANYTHING FOR ME. I WILL ALWAYS USE A FOLD PHONE AND NEVER GO BACK TO A TRADITIONAL CANDY BAR PHONE! AND IT WILL ALWAYS BE A SAMSUNG...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z fold5
on December 24, 2023
Posted by: H00manp
[This review was collected as part of a promotion.] Great product with good grip. The UI is easy to use as well. Suggest to get all Android features ported on top of Samsung flavored application.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Without an S pen
on December 24, 2023
Posted by: TechnoMancer
[This review was collected as part of a promotion.] So the samsung zFold5 has thus far been a significant game changer for heavy tech utilizers. I work in IT and the phone has not only been able to offer seemless operation when running various applications on the tablet screen but has also allowed for Samsung dex to be open at the same time in order for me to perform various job duties on the go. I set it on a small stand and connect it to computer monitor or TV screen and begin running reports, testing webservice or perhaps start notating notes during a meeting on the touchscreen. Combo it with the Bluetooth keyboard and mouse and you have a fully functional system. It's pocket size is ideal for reading and watching tiktoks, while the tablet mode is perfect for multiple tasks and ebooks. The clear high resolution screens have provided clear and instant interactions to touch that it has been insane how responsive it is. There is however the lack of the S-Pen. Going from the Note20 to this, was a major change without the S pen. I used it heavily to sign PDFs, create and annotate, as well as enjoyed some of the s pen air features to screen shot the screen with the click of a button. Without the S Pen it takes a few additional steps to do this. It is still usable but an S Pen inserted or perhaps clipped to the phone would have been awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You will not go back to a "normal" phone
on December 24, 2023
Posted by: Qkfuvulwbh
[This review was collected as part of a promotion.] Love the fold 5. Performance is great for anything you need. Pictures are much improved on last year and watching movies or playing games is a much better experience than any other phone has to offer. Only negative is typing when phone is closed. It's crammed and mistakes can happen, but wider closed phones do not match the specs or speed of this phone but are priced the same.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Fold
on December 24, 2023
Posted by: Rag123
[This review was collected as part of a promotion.] This is not only phone, but also tablet. Now it can close completely too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
It's lighter and faster more smooth operation
on December 24, 2023
Posted by: Elrod787
[This review was collected as part of a promotion.] I use it for streaming videos and like it especially because I can see better. I had the fold 4 and the 5 is a smooth operating. Samsung needs to work on the crease maybe on the next model. The camera macro needs improvement overall I'm happy. It's also lighter and closes better then the 4. They should also give you the stylist or the option to buy it with or without. It's a great match with the watch 6 classic.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
love the big screen
on December 24, 2023
Posted by: katieb27
[This review was collected as part of a promotion.] my device is for personal use. I use it for school and work
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
The Samsung Galaxy Fold 5 is Outstanding!
on December 24, 2023
Posted by: AntMan71
[This review was collected as part of a promotion.] The Samsung Galaxy Fold 5 is an outstanding phone with many great features. There are many great advantages in having the expanded screen. The expanded screen has been great for using the office tools, taking notes and viewing content. I've really enjoyed viewing videos and gaming. I was concerned with the size of the phone, but that hasn't been a problem, even with the protective case. The only issue that I have with the Galaxy Fold 5 is that the stylus that I purchased only works on the expanded screen. I hope that Samsung addresses this issue and make the Stylus Pro compatible with the front viewing screen. I've enjoyed the Samsung Galaxy Fold 5 and look forward to future versions of the Samsung Galaxy Fold series.
Value
3
Response from Samsung USBy Social Commerce, January 5, 2024
Hi AntMan71, thank you for your feedback on your Samsung Galaxy Z Fold5. We couldn't be happier to hear how much you are enjoying the usage and features of your new device. We also appreciate your feedback as we strive to provide the best possible experience to our customers and continue to innovate our product line. We hope you'll reach out to us if you have questions or would like to provide further feedback on all of your Samsung products. -Elizabeth
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Written by a customer while visiting Samsung US