Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
4
I like the versatility of this phone
on December 27, 2023
Posted by: Bluecake
[This review was collected as part of a promotion.] I love watching movies on in. I wish the screen was bigger
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Camera sucks
on December 27, 2023
Posted by: Alma1024
[This review was collected as part of a promotion.] works like a regular phone the camera is not the best. Honestly I did not like the phone I like better the s phones
Value
2
Response from Samsung USBy Social Commerce, January 3, 2024
Greetings Alma1024,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold5. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you enjoy our S Series of devices as well as upgraded cameras, I recommend taking a look at the Galaxy S23 Ultra. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. The camera quality on this device is phenomenal and you really have to see it for yourself to believe it! Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold5. We appreciate your candor. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you enjoy our S Series of devices as well as upgraded cameras, I recommend taking a look at the Galaxy S23 Ultra. The Galaxy S23 Ultra is equipped with 5 cameras: a 12MP Selfie Camera, a 12MP Ultra-Wide Camera, a 200MP Wide-angle Camera, a 10MP Telephoto Camera with 10x Optical Zoom and a second 10MP telephoto camera for 3x optical zoom. Low light selfies are AI enhanced for crisp detail and accurate color. Depth mapping enables faster focusing for selfies. And portraits at night are clearly defined thanks to AI-detected depth analysis. The camera quality on this device is phenomenal and you really have to see it for yourself to believe it! Let us know if you have any questions for us or if you would like any further assistance by reaching out to Samsung Support at your leisure. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-s23-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Best Foldable on the Market
on December 27, 2023
Posted by: Onymir
[This review was collected as part of a promotion.] From reading books and manhwa, to streaming videos for the kids or my self it does it all. I had been using the pixel fold and it was a setback from my fold 3. My fold 5 is next level. Gaming on it is also amazing. My only issue with the Fold series has been the incredibly narrow front screen, the only reason I found myself switching to the pixel fold for a while.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 27, 2023
Posted by: Ace213
[This review was collected as part of a promotion.] Great features, and easy to use. Very functional. I like the option to use closed or open in tablet format. I enjoy using the pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's awesome and practical .
on December 27, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I was hesitant at first but now that I have it. I think it's the best phone I've ever had. Will always stay with the z foldd
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Transforms into a tablet
on December 27, 2023
Posted by: Marian
[This review was collected as part of a promotion.] I love the big screen. And the small front screen for quick reads. No lag. And not too heavy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone with amazing features!
on December 27, 2023
Posted by: RaptorSquad3
[This review was collected as part of a promotion.] I originally owned the ZFold3, that was my first folding phone experience and I loved it! Best phone I ever owned and the features that it had were unbeatable, had all my family and friends wanting to look at it and even get their own. Now that I upgraded to the ZFold5, I get the same features and more! Still a nice and functional folding design with an even slimmer design, I definitely feel a bigger a screen on either side, and the material is so much better. Plus using my phone for casual reading/websites, gaming, and for work, this thing does it all. The features for splitting the screen/apps, expanding or shrinking apps to fit the screen aspect ratio, auto diagnostics for the best experience on my apps, and so much more that I have yet to explore it all. Plus I'm still using my Stylus Pen Fold Edition from my ZFold3, and it still works just as good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on December 27, 2023
Posted by: Julpre
[This review was collected as part of a promotion.] Everyone in my family wants to play games on my phone. Pictures are beautiful and clear. Everyone wants to look at my phone and makes comments.
Value
5
Written by a customer while visiting Samsung US