Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
3
worth the mo ey not the time
on February 1, 2024
Posted by: kingken
[This review was collected as part of a promotion.] If you're like me. I use my phone all the time. And i'm your average mainly man. The outer screen is very durable. While the inner screen is very flimsy it's not for your everyday usage.
Value
3
Response from Samsung USBy Social Commerce, February 2, 2024
Hi Kingken, we are grateful to you for providing your feedback on your Samsung Galaxy Z Fold5. We love hearing you are overall pleased with the device. If you are concerned about the integrity of the inner display and would like to use without worry or concern, you can explore Customer Care+ plans, linked below, as well as a link to an article about measures we recommend to protect this unique investment. Thank you for being a Samsung customer. -Elizabeth
Care for your Samsung foldable phone
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a game changer
on February 1, 2024
Posted by: Misukoto
[This review was collected as part of a promotion.] The Galaxy series of phones has always interested me since I made the switch to Android, so one day I upgraded to the Galaxy Z Fold 5. The phone is incredibly fast, with performance outperforming my Windows Laptop, and the large unfolding screen makes it feel like a mini tablet. This phone is great for almost anything you can do on it. Media consumption, gaming, drawing (with an S Pen) texting and reading are all phenomenal experiences. The only thing that worries me is the durability of the hinge, though I'm two months in and the only issue I've seen is how much of a fingerprint magnet the inner screen is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is the ultimate computer
on February 1, 2024
Posted by: Reyordinary
[This review was collected as part of a promotion.] I havent touched my laptop since i got the zfold 5. This is just an incredible device that does it all.
My favorite feature is the multitasking windows. Ive never been so impressed by a phone. Having more windows open and in a bigger display to get my work done and even a youtube screen in the corner is the best. Also the different orientations.
Love watching movies, customizing everything. Is like all in one cell phone, tablet and laptop. I love using every good thing it offers and discovering so much more everytime. I could never be this happier.
From the outside look, the display, how smooth it folds, the finger scanner. Is so fast even while having many things open. The battery life is just crazy, there are days i dont even plug it in. Now am not even worried when i see the battery at a 30% i know it wont drain so fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Umtimate phone for all users
on February 1, 2024
Posted by: Samsunglover888
[This review was collected as part of a promotion.] The Samsung Z Fold 5 is undeniably the phone for all types of users, seamlessly blending innovation with functionality. Its foldable design is not just a novelty but a practical feature that caters to a diverse range of needs.
For the multitaskers and professionals, the Z Fold 5's expansive display provides a unique advantage. Effortless multitasking becomes a breeze, making it an ideal companion for productivity on the go. The large, vivid screen is perfect for both work and play, offering a tablet-like experience without compromising portability.
Photography enthusiasts will appreciate the versatility of the camera system, delivering stunning shots in any scenario. The ability to use the rear cameras for selfies in the folded position adds a convenient touch, ensuring that capturing moments is a joy.
Under the hood, the Z Fold 5 packs a punch with powerful hardware. Whether you're a gamer, creative professional, or just a daily user, the device handles tasks with ease. Its long-lasting battery life ensures that the phone can keep up with your day, regardless of your usage patterns.
Connectivity is another highlight, supporting the latest standards to provide a seamless and fast user experience. From streaming content to participating in video calls, the Z Fold 5 keeps you connected in the most modern way possible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE MY Z Fold 5
on January 31, 2024
Posted by: JBALDERRAMA
[This review was collected as part of a promotion.] IM FROM TEXAS, I RECENTLY PURCHASED MY GALAXY Z FOLD 5, I HAVE USED THE Z FOLD RANGE SINCE THE Z FOLD 2. AND FROM THEN I CONTINUE USING THE NEXT MODEL EVERY YEAR. NOW I WOULD LIKE TO BE ABLE TO TRY A GALAXY S24 ULTRA. IT WOULD BE MY DREAM TO BE ABLE TO TEST IF NEW IA..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Once you go dual screen, you never go back! 😉
on January 31, 2024
Posted by: UnknownError404
[This review was collected as part of a promotion.] Love the dual screen feature! It is literally like a phone and tablet combined. After using this phone, I don't believe I will be able to go back to a traditional phone! The only thing that could make this better is having a dedicated slot to store the S Pen inside the phone housing like the Ultra models.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is sleek and folds so perfectly.
on January 5, 2024
Posted by: DocVee
[This review was collected as part of a promotion.] I use the phone for all my office work. Chatting is so easy on the phone. The wide screen makes watching movies so epic.
Value
5
Response from Samsung USBy R&R Team, April 2, 2025
Hi DocVee! Thank you for your feedback on the Galaxy Z Fold5. We’re thrilled to see you’re enjoying your phone so far! The stunning 7.6" Dynamic AMOLED 2X main display truly enhances the experience, whether you’re multitasking for work or binge-watching your favorite movies. With a resolution of 2176 x 1812, every detail comes to life, making your content look vibrant and immersive. If you have any more thoughts or experiences to share, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on January 4, 2024
Posted by: Sightless
Great phone I'm getting another it has everything you need plus the features are just great.
Response from Samsung USBy R&R Team, February 10, 2025
It's great to hear from you! We appreciate you sharing your feedback on the Galaxy Z Fold5. We're thrilled that you're enjoying all the amazing features the Z Fold5 offers, and we're even more excited to know that you plan on adding another Fold to your collection! The 6.2-inch cover display is perfect for one-handed scrolling and quick tasks, while the expansive 7.6-inch screen provides a productive experience. You can view spreadsheets and documents without the need to zoom in. Sometimes, a full desktop experience is necessary to get the job done, and with Samsung DeX, you can take that experience with you wherever you go. Once again, we appreciate your feedback on the Z Fold5 and hope to hear more from you in the future. For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US