Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
For a foldable it's pretty nice !
on February 4, 2024
Posted by: TDRILL
[This review was collected as part of a promotion.] Sense I've had this phone it's performed very well only issue I have is the front screen seems alot easier to scratch compared to the S20 and S22 which I owned prior to this phone...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An absolute powerhouse device!
on February 4, 2024
Posted by: Kspec1
[This review was collected as part of a promotion.] This device has literally changed the way I do business on a daily! It removes the need for a desktop, and or laptop. I cringe at having to use one now!. My hands are abnormally big. So it's a joy to open this phone and go to work in it. My typing skills have increased. I haven't yet tracked it, but soon I will. I could not type to save my life, but after the zfold 5. I believe I can type over a hundred words per minute from an external keyboard. And more with the flip open and in use from the screen. Speaking of which, the screen is absolutely gorgeous, with so many options to adjust to your liking. The features in this phone are endless,with som many updates all the time, there's no need to upgrade for a while from the 5, unless, u want better hardware. I've had the 4, and the 5 from the 4 was a major upgrade as far as handl8ng is concerned, it sits well in my handles to function with. And folded, it has just the right weight and comfortable grab, of a regular phone. I thoroughly enjoy the weight ,as it speaks premium status. It's doesn't feel cheap like a lot of newer phones made with cheap materials to look premium. This is more than a 5 star device. It should come with its own exclusive plans for service and warranty, given the cost. There's just so much to do on this device, u could never be bored! The fold has its own set of games designed for folds of samsung. The pen works flawlessly across the screen. I'll never go back to a regular phone after owning a fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome from day one
on February 4, 2024
Posted by: Kingjonesy42
[This review was collected as part of a promotion.] Works perfectly fine with no issues since I purchased it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No reason to fold
on February 3, 2024
Posted by: Folkous
[This review was collected as part of a promotion.] I purchased this phone think it was different and I was actually going to use the wide screen but it turns out I just like the slimmer outside screen the only time I unfold it is when I'm showing off too others, I also like the thickness I can feel it in my pocket versus my old s22
Value
3
Response from Samsung USBy Social Commerce, February 5, 2024
Hi there Folkous, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We are happy to hear you are enjoying the thickness and feel of your device. We understand our customers have a wide range of needs and wants from their chosen device and have features they may or may not want. If you are wanting to explore ways to use the inner display of your device, we have provided a link to the full manual for your convenience. We have also included a link to the Samsung Support Team if you have questions or would like assistance with any of the features and settings of your phone. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great device for work.
on February 3, 2024
Posted by: Msf2124
[This review was collected as part of a promotion.] As a tech sector professional, the Samsung Fold 5 has significantly enhanced my work efficiency. Its large screen is pivotal for reviewing documents, managing emails, using Microsoft Teams, and browsing with ease. This device blends the portability of a smartphone with the expansive view of a tablet, allowing for effective responses to work demands anywhere, without needing a computer.The Fold 5's innovative design epitomizes the evolution of mobile technology, providing a seamless experience between its folded and unfolded states. This adaptability makes it invaluable for professionals who require a versatile tool that supports both quick engagements and in-depth tasks. Its integration into my daily workflow not only boosts productivity but also elevates the overall user experience.In essence, the Samsung Fold 5 stands as an indispensable tool for tech professionals, offering a unique combination of convenience and functionality that meets the dynamic demands of modern work life. It's a testament to the possibilities of mobile technology, making it a top choice for staying productive on the go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on February 3, 2024
Posted by: SUDHEERR
[This review was collected as part of a promotion.] I Like my flip 5 phone, so far so good. Convenient to carry in pocket.
Value
4
Response from Samsung USBy R&R Team, December 12, 2024
Thanks for reaching out, Sudheerr. We appreciate you taking the time to share your thoughts on the Galaxy Z Fold5. With the Galaxy Z Fold5, you can take the big screen with you. Unfold a stunning, immersive 7.6-inch display that has been reimagined to enhance your gaming experience, provide cinematic viewing, and improve productivity. We’re glad to hear that you're enjoying the experience. The portability and convenience of the device really make it stand out. If you have any specific features or experiences you'd like to highlight, we’d love to hear more! For any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Phone for the All Encompassing
on February 2, 2024
Posted by: DCORPORAL208
[This review was collected as part of a promotion.] I use my Samsung Galaxy Z Fold 5 for everything. I use it for personal and professional reasons. I recently switched to Samsung and I am never looking back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
You would never go back to a chocolate bar style p
on February 2, 2024
Posted by: Anonflex
[This review was collected as part of a promotion.] Let me tell you how your life is going to completely change once you get one of these those boring chocolate phones are so boring. You will grab one of these phones and you would never put it down you will have a tablet like experience on the fly but you were also have a small phone that easily fits into your pocket.
Value
5
Written by a customer while visiting Samsung US