Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Fold 5 has good features and durability!
on February 5, 2024
Posted by: L8Lope
[This review was collected as part of a promotion.] So great for streaming because of the large screen. Very easy to use and is extremely durable. Has been the best phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I looks just outstanding
on February 5, 2024
Posted by: Deucemusiclive
[This review was collected as part of a promotion.] I will used to streaming and photos music video clips
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 5 review
on February 5, 2024
Posted by: BBA74426
[This review was collected as part of a promotion.] I just got this device today, but so far I love it! I'm still learning about the new features. Definitely recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is awesome
on February 5, 2024
Posted by: Loveshock1988
[This review was collected as part of a promotion.] I like to play video games a lot. Call of Duty free fighter.
Online gamings and another like how it looks like they're awesome
Online gamings and another like how it looks like they're awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing in any category
on February 5, 2024
Posted by: GHOSTED
[This review was collected as part of a promotion.] The samsung Z flip is an absolutely amazing phone. It guienenly runs smooth and fast. And not only the power of the phone but the camera quality itself. The camera is able to capture any moment perfectly for anyone who loves taking pictures. I would recommend anyone who wants to make an upgrade!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy z fold
on February 5, 2024
Posted by: LoveAnimals
[This review was collected as part of a promotion.] Not complaints at all very good phone! My battery life is amazing! Love love the phone
Value
4
Response from Samsung USBy R&R Team, December 16, 2024
Hey! Thank you for taking the time to share your feedback on the Galaxy Z Fold. Your input is essential as we continue to make improvements. The Galaxy Z Fold5 offers longer battery life compared to the Galaxy Z Fold4. Although it features the same 4,400mAh (typical) battery, an advanced processor enables more efficient power usage. This means you can enjoy up to 73 hours of music playback or watch up to 21 hours of video on a single charge. Additionally, the upgraded processor enhances the performance of the Galaxy Z Fold5 across the board. CPU performance has improved by 18%, GPU performance by 32%, and NPU performance by 25% compared to the Galaxy Z Fold4. We're excited to see that you've been enjoying your phone, especially the battery life! If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Superb. Easy to operate and flip open. Very please
on February 5, 2024
Posted by: Moo2you
[This review was collected as part of a promotion.] Great to use. No complaints and happy to own it. .overall its a little skimpy on sound and stereo is lack lister at best
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not proportional at all.
on February 5, 2024
Posted by: GalaxyFriend
[This review was collected as part of a promotion.] This device is great when opened ... at that's where it stops. During everyday use of this device, it is not appealing to the eyes or does it give a great feel of a galaxy. First of all is the bulklyness. The doubled screen depth you have to hold in your hand is too much for quick tasks or just a reply to a text. The icons are not the normal size on the home page and the size of the device makes it difficult to reach from high to low on the screen.
However, when it is open it is amazing. The multitasking with two screens is perfect as well as the great resolution it gives for streaming my favorite show.
Value
1
Response from Samsung USBy Social Commerce, February 6, 2024
Hello GalaxyFriend, thank you for providing your feedback on your Samsung Galaxy Z Fold5. We absolutely love hearing that you are thoroughly enjoying the usage of the larger inner display of your device for a wide variety of needs. If you would like to explore ways to enhance your enjoyment further, we have some great videos on our YouTube channel that highlight the usage and features of both the inner and outer display of this device. We have also provided a link to the full device manual to best align the settings to your needs. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US