Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
3
No reason to fold
on February 3, 2024
Posted by: Folkous
[This review was collected as part of a promotion.] I purchased this phone think it was different and I was actually going to use the wide screen but it turns out I just like the slimmer outside screen the only time I unfold it is when I'm showing off too others, I also like the thickness I can feel it in my pocket versus my old s22
Value
3
Response from Samsung USBy Social Commerce, February 5, 2024
Hi there Folkous, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We are happy to hear you are enjoying the thickness and feel of your device. We understand our customers have a wide range of needs and wants from their chosen device and have features they may or may not want. If you are wanting to explore ways to use the inner display of your device, we have provided a link to the full manual for your convenience. We have also included a link to the Samsung Support Team if you have questions or would like assistance with any of the features and settings of your phone. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome from day one
on February 4, 2024
Posted by: Kingjonesy42
[This review was collected as part of a promotion.] Works perfectly fine with no issues since I purchased it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
For a foldable it's pretty nice !
on February 4, 2024
Posted by: TDRILL
[This review was collected as part of a promotion.] Sense I've had this phone it's performed very well only issue I have is the front screen seems alot easier to scratch compared to the S20 and S22 which I owned prior to this phone...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is the one.
on February 4, 2024
Posted by: Elocks
[This review was collected as part of a promotion.] Man I use this for for everything from gaming to finances. Quick processing and I love the big screen for gaming you can't beat it. You can also use YouTube and Facebook at the Same time it is so neat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from the fold 3
on February 4, 2024
Posted by: Becccc
[This review was collected as part of a promotion.] Overall it is the top of the line of fold phones. The smoothness in transition from opening to closing is fantastic. I am impressed the gap was finally addressed and solved. I do enjoy the improvement with the screen durability. My only grevirnce is the quality of case protection out there. They are bulky and not compatible to that of iPhone case availability and quality. In addition watch 6 app /phone utilization is just okay..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Innovative
on February 5, 2024
Posted by: Shadowyyy
[This review was collected as part of a promotion.] Significantly larger screen when unfolded, enchanting user experience for gaming, multitasking and content consumption.
Powerful process and advanced camera ensuring a smooth performance and high quality photos.
Versatility for small compact tasks to larger tablet like mode catering for usage scenarios
The larger display contributions to improved productivity making it easier to work on documents, read emails, and preform other take that benefit from a larger screen.
S pen compatibility.
Powerful process and advanced camera ensuring a smooth performance and high quality photos.
Versatility for small compact tasks to larger tablet like mode catering for usage scenarios
The larger display contributions to improved productivity making it easier to work on documents, read emails, and preform other take that benefit from a larger screen.
S pen compatibility.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on February 5, 2024
Posted by: Shanay
[This review was collected as part of a promotion.] This phone is amazing with awesome graphics for me I am a gamer so the big screen is a game charger for me. Picture quality is also fantastic! Highly recommend!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Superb. Easy to operate and flip open. Very please
on February 5, 2024
Posted by: Moo2you
[This review was collected as part of a promotion.] Great to use. No complaints and happy to own it. .overall its a little skimpy on sound and stereo is lack lister at best
Value
5
Written by a customer while visiting Samsung US