Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Great phone
on April 29, 2024
Posted by: KaptDonut
[This review was collected as part of a promotion.] The fold 5 experience has been pretty great so far these past few months I have really fallen in love with it especially when I'm watching shows or movies on the big screen, the sound is perfect too. The camera quality is to die for and the smoothness when swiping on the screen is at its best at 120hz. The battery quality could be abit better but it's kinda understandable when the phone powers so much and is being used with all these features included.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect
on April 29, 2024
Posted by: Papajj07
[This review was collected as part of a promotion.] This device is very well made and sturdy compared to the previous four generations of this fold series. The only thing lacking from this model is a wider front screen this device would be perfect if that was upgraded in the future!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The product is great battery terrible
on April 29, 2024
Posted by: Velliujj
[This review was collected as part of a promotion.] Battery life is bad can no longer charge phone using USB c I have to wireless cahrge my phone the folding screen doesn't open completely no more make grinding noise when unfolding
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fold 5 review
on April 29, 2024
Posted by: Panzer
[This review was collected as part of a promotion.] Compact size and dual screen clarity the camera and the audio on this phone are second to none
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 29, 2024
Posted by: Tess777
[This review was collected as part of a promotion.] I love this phone. I like having the option of using it one handed. Also it's nice to unfold while watching YouTube. Also it's nice that I can do different tasks at the same time while open or closed. Good battery life. Works like a portable tablet. Really fast and powerful. This phone really needs a really good case for full protection. Movies and videos look really good, and playing games is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone! But needs a slight improvement
on April 29, 2024
Posted by: Youngdjredz
[This review was collected as part of a promotion.] I love this phone! I would have given a 5 star but there's one down side which I see rumors of it being fixed for the Zfold 6 which is the narrow outer screen. If it wasn't for that this phone would get a solid 5 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features! So fun.
on April 29, 2024
Posted by: Peachpitts
[This review was collected as part of a promotion.] I absolutely adore this device. I'm disabled and have problems seeing small print and this phone has made games and social media fun again.
It's so versatile with the apps and widgets, you really can customize almost every aspect of it. I find new things every day to love about this device.
The AI features are fascinating. I like to do little things with pictures of my garden and doggies.
I have to admit, I've dropped this phone on concrete a couple of ti.es and in our hot tub and it's still running as great as it was when it was new. It's very durable.
You can't go wrong with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fun phone, but not perfect
on April 29, 2024
Posted by: Tiemahshoo
[This review was collected as part of a promotion.] Love this phone for reading and general usage, but there are some things that annoy me over time. 1) when open, half the screen seems dimmer than the other half. 2) is hard to open and use the camera on the secondary screen because when you click the button you need to flip it over then unlock it, which seems like a terrible extra step.
Value
4
Written by a customer while visiting Samsung US