Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Love All Features!
on April 29, 2024
Posted by: FoldLover
[This review was collected as part of a promotion.] I have owned many Samsung products over the years, but this fold phone is by far the best one yet! I use it for personal and business use all day everyday. I'm using Galaxy AI more and more as well. I LOVE IT!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device is super machine
on April 29, 2024
Posted by: Gmatan
[This review was collected as part of a promotion.] My Experience with my z fold5 so far is awesome. The device is reliable and super fast. The picture quality is very good. The new galaxy AI features is very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A Fantastic Device That's Almost Perfected
on April 29, 2024
Posted by: Robert
[This review was collected as part of a promotion.] I use my Z Fold 5 for work. It has been instrumental in making big screen tasks a small and easy job. Business plans, navigation on the road, sharing media with other people and general day to day use are all made better thanks to the regular sized outer display, and huge interior folding display. The OLED screens make everything pop, while the speakers make sure any content being consumed sounds crisp and clear.
With the Z Fold 5, Samsung has gotten the hinge mechanism ready for a mass market. While I did notice that it seems to get somewhat noisy and stiffer to open as time goes on, it still works and I can only imagine that the next iteration will make it bulletproof.
The interior folding screen does still feature a slight dip in the middle. Despite this, it all but disappears once the display is on and you're using the phone normally. It hasn't caused me any issues in terms of visibility or functionality.
My new favorite thing about the Z Fold 5 is the latest Galaxy AI update. With a simple press of the navigation bar at the bottom of the screen, I can highlight anything on the displaying and instantly translate it, search it, find similar results, and get explanations. Galaxy AI is an invaluable tool and I can't wait to discover everything it can do!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Big change, love it
on April 29, 2024
Posted by: Samsunglifer
[This review was collected as part of a promotion.] Took me a while to get used to it but after a month I'm hooked. I would say for work, it's a no-brainer. If your into pictures it's good but more geared towards buisness.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold for the win
on April 29, 2024
Posted by: FoldItOut
[This review was collected as part of a promotion.] The fold has be great to use. It's very powerful so streaming and playing games is just a breeze.
I love the dule functionality of having a slim front screen that you can easily one hand and scroll through feeds and articals, and the ability to fold open and have a mini tablet, for watching videos and playing games.
And with the new Galaxy AI features, takeing photos has never been better. Removing people from the background and moving/shifting objects around in the photo ls just makes it a blast to use and always leaves you wanting to take more photos.
At first I did thing the fold might be a gimmick, but after living with a fold 4 and now the fold 5, I dont think I can ever switch back to a standered phone.
Only thing to watch out for is cases are hard to find that seem to be both protective and slim.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone is big
on April 29, 2024
Posted by: Buddha22
[This review was collected as part of a promotion.] I like how I have a phone and a tablet. I do wish it came with a pen considering how much the phone is.
Value
3
Response from Samsung USBy Social Commerce, April 30, 2024
Hello Buddha22, we appreciate you sharing your thoughts with us about your Samsung Galaxy Z Fold5. We love hearing how much you are enjoying the dual usage of both a phone and a tablet like size. We understand wanting to use the S Pen with your device. Since this device is not capable of housing the S Pen inside the device, we offer a case that will come with the S Pen and keep it safe in the case. We appreciate you sharing your feedback and hope you'll reach out to us again if you have questions or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 29, 2024
Posted by: Androidqueen
[This review was collected as part of a promotion.] Best phone ever mini handheld "palmtop"(laptop) amazing screen for all my social media. Google meets, watching movies & etc..I just love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Almost perfect.
on April 29, 2024
Posted by: BSRanger
[This review was collected as part of a promotion.] Almost perfect device. The only minor things I have to say about it is a slight green and pink line has developed in the crease. Wish it was slightly more wide when folded.
Value
4
Written by a customer while visiting Samsung US