Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7 out of 5
4.7
(3,906 Reviews)
Open Ratings Snapshot
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product. 
(
16 out of 19
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5 out of 5
5
Best ever!!
on December 22, 2023
Posted by: SonBon
[This review was collected as part of a promotion.] I got this phone because my eyes needed a bigger screen at my age. And i am so thankful i bought it. Took a little time to adjust to maneuvering an android, past phone was not an android. I will not go back. The Android is so much better!!!! If you have a pacemaker this phone does not work with Medtronics app. But the company that monitors pacemakers will send you a gadget FOR FREE, to monitor your pacemaker.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a great product!
on December 22, 2023
Posted by: Rejason
[This review was collected as part of a promotion.] I use my device for call, music, streaming and browsing the web. Work related issues and other important problems are solved with my zfold 5. I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Wow! Way to go!
on December 22, 2023
Posted by: Fidwad
[This review was collected as part of a promotion.] I'm still learning but it's more than I imagined. I've been loyal to Samsung for awhile now.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone specifications are great
on December 22, 2023
Posted by: Mzjonz100
[This review was collected as part of a promotion.] I used my phone for watching movies playing games. The camera is awesome. Easy to navigate and love the fold feature like a pad.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the screen
on December 22, 2023
Posted by: LukeRay
[This review was collected as part of a promotion.] There is so much space on the inner screen, I can browse the web while watching videos and have plenty of space!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Huge upgrade from previous models
on December 22, 2023
Posted by: KungFuNerd
[This review was collected as part of a promotion.] I upgraded from Galaxy Fold 2, although both screens are technically the same size the Z Fold 5 is such a huge upgrade, the exterior screen has much smaller bezels and it folds completely close, no more gaps. And the biggest upgrade is battery life, it easily last 1-2 days with 9-10hrs of screen on time. The new dimension of the exterior screen makes it much more useful and it's lighter and less bulky. 2023 has been a great year for foldable phones with the Z Fold 5 and Honor Magic V2 and OnePlus Open, looking forward to the future of foldable phones.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on December 22, 2023
Posted by: KrazyCatLady
[This review was collected as part of a promotion.] I was nervous about upgrading to this from a Note phone because it seemed like such a big change, but I have zero regrets. The big screen is great for reading and video, which is a big part of my personal phone use, and the front screen is fully usable too for when I want to do more basic tasks. I get so many compliments, and I would definitely recommend this phone to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Zfold Review
on December 22, 2023
Posted by: Tkastens66
[This review was collected as part of a promotion.] I had an S23 which I really liked but was having issues with the phone application. I had never used a Fold device but when I checked it out, it looked fantastic. Now that I've had it for 6 months, I really like. The ability to have multiple apps open as well as a much bigger screen for better viewing is a game changer. It goes without saying that the camera is an upgrade as well. I keep going back to the user guide to find more capabilities, there are so many!
It would be hard to go back to a single screen platform after having this.
I've also gotten used to it being a little bit heavier, but it's not significant. It certainly isn't something that causes me any anxst. I highly recommend getting a Zfold, you'll love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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