Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Galaxy Z-Fold 3
on April 29, 2024
Posted by: KyngSen
[This review was collected as part of a promotion.] This is a great phone featuring Galaxy AI. The folding option is awesome!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness
on April 29, 2024
Posted by: Samsung303
[This review was collected as part of a promotion.] I use my phone for gaming and work and love how it can do both without any issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Love this phone, miss a good camera
on April 29, 2024
Posted by: Lufifi
[This review was collected as part of a promotion.] I cannot stress how much I love the slim outside screen and the big inside. I am so productive with work and love to watch movies and TV in my off time.
One problem... The camera is underwhelming. I really miss the top of the line camera more than I thought. Very little zoom, macro shots aren't good.
Really hoping that the quality increases with the next generation!
Value
3
Response from Samsung USBy Social Commerce, May 2, 2024
Hello Lufifi, thank you for your feedback on your Samsung Galaxy Z Fold5. We are absolutely thrilled to hear how much you enjoy the flexibility throughout your day with your device. We have provided a link to a great article about the specific features and usages of the camera of this device to enhance your experience. We have also provided a link to the Samsung Support Team if the camera of your device is not functioning as intended and you would like assistance in troubleshooting. Thank you for being a Samsung customer. -Elizabeth
Folded or unfolded? Cameras on your Galaxy Fold
https://www.samsung.com/us/support/answer/ANS00083026/
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Folded or unfolded? Cameras on your Galaxy Fold
https://www.samsung.com/us/support/answer/ANS00083026/
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 29, 2024
Posted by: Chewi7274
[This review was collected as part of a promotion.] Love this phone!! Wish it had pen slot . Very fast! Very sleek!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best of Both Worlds
on April 29, 2024
Posted by: JoshMan
[This review was collected as part of a promotion.] The Galaxy ZFold5 is arguably the best phone I have ever used. It fits in the pocket well, is easy to use, and gives me access to both a tablet and a phone at the same time.
The outside screen is great. Some may complain that it is too narrow, but it is the perfect size for using the phone one-handed. I can reach everything comfortably, which is helpful on commutes on a bus and train when I'm usually holding something else in my other hand.
The inside screen is... just wow. It is vibrant, bright, and the perfect size for viewing media or playing games. The crease is there, but you really do get used to having it and most of time I don't even remember that it is there.
The cameras are good for me. I honestly don't know why people complain about the cameras. For a casual, everyday, picture-taker the cameras are good to great. I really like them.
The phone is fantastic, you just need to treat it a bit differently than other phones. The phone is more delicate and does not have dust protection so you need to be mindful of where you use your phone. I love the phone and I will be sticking with this line of devices for years to come.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The galaxy fold 5 is a great phone
on April 29, 2024
Posted by: mark2b
[This review was collected as part of a promotion.] The ai is real good help me with fixing and editing my photos. The ai searches for stuff I'm looking for quicker. I would recommend the galaxy fold 5 to everybody but bet the six will be better. The only problem I have is when turning the screen on sometimes I have to open the phone and close it to get the screen on which is very annoying.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on April 29, 2024
Posted by: SkullWolf
[This review was collected as part of a promotion.] Like folding it open to a bigger screen to either watch videos to playing games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The z fold 5.
on April 29, 2024
Posted by: NinoTheMeano
[This review was collected as part of a promotion.] Now when I first received my zfold5 it was wonderful. I could not have a better experience with a phone. As time went by I found a few issues. Some apps will not function properly on the fold. They constantly crash or do not get sized properly. The folds speakers are quieter than most phones and seeming how the phone has dual speakers it should be a little louder. This phone has overall been a wonderful experience apart from the bugs it has every now and then. Most the time they get fixed right away or they stay or get worse. But I overall would recommend this phone to somebody who's constantly on their phone to give them a better surfing experience
Value
4
Written by a customer while visiting Samsung US