Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Love this ZFold 5
on December 22, 2023
Posted by: Cutman
[This review was collected as part of a promotion.] The new Z Fold 5 is an awesome phone. I love the graphics and the speeds. The improvements to the hinges are top notch, smooth open and closing action and will effortlessly stays in any position. The only issues I have is I wish it would have come with the S pen
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No regrets
on December 22, 2023
Posted by: AricsReview
[This review was collected as part of a promotion.] I upgraded from a Galaxy S22 Ultra, which I HATED. I had been hesitant to upgrade to one of the zFolds since I wasn't sure if I would like the smaller folded screen and wasn't sure how resilient the fold would be.
I have to say I'm really happy so far. I've found a few apps that don't work properly on the larger screen, but it works fine on the smaller one so it's not much of an issue. Plus I've been able to ditch my Fire tablet completely since reading ebooks is much easier with the unfolded screen.
I wish the outside screen was the size of my Galaxy S20, but the smaller screen isn't much of a problem. I do find most cases have to large of a lip for the outside screen, making swipe gestures more difficult.
I'd definitely recommend it to anyone who uses a 7" tablet for anything, you can just toss that away. Don't think I will be able to go back to a normal sized phone after this.
I have to say I'm really happy so far. I've found a few apps that don't work properly on the larger screen, but it works fine on the smaller one so it's not much of an issue. Plus I've been able to ditch my Fire tablet completely since reading ebooks is much easier with the unfolded screen.
I wish the outside screen was the size of my Galaxy S20, but the smaller screen isn't much of a problem. I do find most cases have to large of a lip for the outside screen, making swipe gestures more difficult.
I'd definitely recommend it to anyone who uses a 7" tablet for anything, you can just toss that away. Don't think I will be able to go back to a normal sized phone after this.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent versatile phone
on December 22, 2023
Posted by: Abigfan
[This review was collected as part of a promotion.] Been really happy with my V Fold 5. Best of both worlds and takes amazing pictures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Versatility
on December 22, 2023
Posted by: Dracco85
[This review was collected as part of a promotion.] I love the fact that I can go from using a phone to shifting to a small tablet. I use this device as my primary for college and it’s very versatile, especially after connecting a Bluetooth keyboard, I can literally work on the go without having to carry large or heavy accessories.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone! but.......
on December 22, 2023
Posted by: Seahawk12Hero
[This review was collected as part of a promotion.] I use my Samsung Z Fold 5 for just about everything. I do my Email, i can research on the internet, i can work on AI projects and ChatGPT, I play my music with Alexa, I stream movies, work on my resume, i can hook it up to my truck with Android Auto, i can use "Hey Google", directions on Google Maps, make phone calls through my stereo, reply to my texts with voice. this is one awesome phone. The screen is big enough to make my movies look like a big screen TV compared to my last phone. and the split screen option is amazing i can fold it in half and set it on my night stand or lap and watch movies on one half of the screen and use the controls on the other half of the screen. My only complaint if anything is the touch screen, sometimes it takes a couple of taps to get things open, but not a big problem. I LOVE THIS PHONE!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy my phone.
on December 22, 2023
Posted by: Tphone
[This review was collected as part of a promotion.] I use my phone alot more streaming playing games and watching videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fold Phone Skeptic
on December 22, 2023
Posted by: newbeliever
[This review was collected as part of a promotion.] I was super skeptical about this phone as I really didn't think I would like a fold phone again. I am 6 months in on using this phone and I really do love it.
I don't notice the crease when using. I was able to watch movies on the plane and not need a tablet.
I use my phone for work and personal so I am on it all the time and need it to perform at all times.
I am a believer now and do recommend taking a look at it.
I don't notice the crease when using. I was able to watch movies on the plane and not need a tablet.
I use my phone for work and personal so I am on it all the time and need it to perform at all times.
I am a believer now and do recommend taking a look at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Phone is a brick.
on December 22, 2023
Posted by: Phonebrick
[This review was collected as part of a promotion.] Worked fine for several days and now I keep getting the message "phone not recognized by carrier. Emergency calls only". No internet connectivity unless I am at home on my wifi network. Really frustrating considering the cost of this phone. Hopefully just a glitch .
Value
2
Response from Samsung USBy Social Commerce, January 4, 2024
Hello there, thank you for sharing your thoughts with us about your Samsung Galaxy Z Fold5. We would be happy to help troubleshoot where this difficulty with your device is stemming from. We have provided a link to the Samsung Support Team to assist you directly. We also recommend reaching out to your carrier directly to ensure this complication does not stem from their end. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US