Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Best phone and tablet
on May 17, 2024
Posted by: Gkkumar
[This review was collected as part of a promotion.] Best mobile and best tablet combined into single dimension called fold5. I love z fold series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Phone.
on May 16, 2024
Posted by: jbdrew
[This review was collected as part of a promotion.] I love this phone has everything that I want and need. It's great for personal use n for business. The Galaxy AI Is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a cool phone
on May 16, 2024
Posted by: Rhubarb
[This review was collected as part of a promotion.] I chose Fold over Flip due to its utility. The pen did not come with the phone, but even without, you can still review documents, eSign, and most capabilities you can do on a laptop. Because of the wide screen when opened, you can easily multi-task by placing two apps next to one another.
Typing might feel awkward at first because the dimensions are narrower and very wide like holding a small tablet when unfolded. Once you do get used to the dimensions of ZFold, it does feel like having one of those 90s anime compact computers. Just fold it half way and orient the keyboard like using a laptop. The phone is literally flexible.
ZFold is great if you read eBooks or articles on phone a lot. Camera quality is great for taking pictures and videos for social media. The phone isn't too bulky for your pockets. Even without a protective case, the phone is quite sturdy. However, this is a costly phone, and folding types are uncommon, which might be at risk for theft (reasonable assumption).
Generative wallpaper from Galaxy AI has been fun to use. I'm not used to AI images, but not bad. I find some combos funny. You can set two different types of wallpapers/lock screen when folded and unfolded. I often set a pic of a reminder as wallpaper of folded screen. I find that useful to remember what I have to do that day without losing a pretty wallpaper (as it's on the other side).
Overall, ZFold has been great and I continue to find cool ways the phone can be used day by day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for work and streaming on the go
on May 16, 2024
Posted by: Woodzy882
[This review was collected as part of a promotion.] I work and travel alot. This device gives me the ability to work on the go more efficiently. Opening up the screen gives me essentially a second monitor and with seamless connection with other Samsung products and Dex I can stream, present and work on the go in a breeze. The phone really is great and durable. Thought it wouldn't be seeing as it's a foldable but it has really been travel tested, "and child tested" to the extreme in my case
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
No pen
on May 16, 2024
Posted by: Blkrice
Cool device but Samsung did away with the pen on this model. So I would wait.
Response from Samsung USBy Social Commerce, May 17, 2024
Hello Blkrice, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. We understand our customers have specific features and accessories they prefer to use with their chosen device. If you are wanting to use the S Pen with your Galaxy Z Fold5 you can purchase this accessory and use with the larger inner display. We also have a case that is compatible with this device that will hold the S Pen and give you the convenience of having it on the go. Please, reach out to us if you have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone, screens are awesome!
on May 15, 2024
Posted by: Drbarbie
[This review was collected as part of a promotion.] I absolutely love this phone! However, it needs a place for the stylus. I miss being able to use my stylus and place it back inside the phone for storage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Extraordinary device with incredible features
on May 15, 2024
Posted by: AdventureChick15
[This review was collected as part of a promotion.] There's nothing quite like the ZFold5 to capture incredible content to share on social media. Its dual screen in absolutely amazing, crystal clear and captures magical moments. When capturing videos I love the slo-mo features for showing the captivating clarity it provides. Everyone who sees how it is able to zoom and create momentous moments is in disbelief of the sensational content that appears before their eyes. The AI features are phenomenal. Circle to search is unmatched and takes mere moments to render the results.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There's no way phone evolved into this!
on May 15, 2024
Posted by: Chief2401
[This review was collected as part of a promotion.] My best way to define Fold5, is having one phone when you need it, and then two phones (or a small tablet) when required
It is just amazing how the foldable screen helps a lot when you want to read a document, use 2 different apps on a full size scale, watch a video or a sport match
The main screen has a really good size to do those things without being uncomfortable, well, it can be quite weird to get used to that square-ish design, but when you understand it, it make your life easier
The outer screen is really comfortable for the common use of apps and the inner front camera, WOW, JUST WOW
To be an Under Display Camera, looks really good for a conference call or even a selfie...
To be an Under Display Camera, looks really good for a conference call or even a selfie...
But talking about selfies...with this phone, you won't use the inner front camera for selfies, maybe you won't even use the front camera, because the advantage of being a foldable, give you the ability to use the MAIN CAMERA SYSTEM to take a selfie.
Ever had a problem of having a big group of friends, trying to take a pic and not everyine fits in the image, so you have to go some steps further to take the selfie, or use a selfie stick, making your pics look away from you? THIS PHONE SOLVES THAT PEOBLEM!! You can use the UltraWide lens and fortget about not everyone fitting in the picture
And Galaxy AI...best idea ever. Circle To Search is amazing, all the info, in the palm of your hand...in secons!!
And Galaxy AI...best idea ever. Circle To Search is amazing, all the info, in the palm of your hand...in secons!!
Fold5 literally solves a lot of problem you won't even imagined can be fixed that easy
Value
5
Written by a customer while visiting Samsung US