Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Posted by: Tomas
from CT
Expertise:Expert
Verified Purchase:Yes
Bought for my wife. I've had the 4 and now 5. Took awhile to convince her this is the way to go. Absolutely love this phone! Will never go back to a slab!
I would recommend this to a friend!
Value
5
Response from Samsung USBy R&R Team, June 16, 2025
Thank you so much for sharing your experience with the Galaxy Z Fold5, Tomas! We’re more than happy to see that you and your wife are enjoying the phone. It’s reassuring to see how she initially had her doubts, but she’s now embracing the innovative design. We really appreciate your loyalty to the Galaxy family, and we're always here to help. If you ever have any questions or concerns, don’t hesitate to reach out to Samsung Support at any time. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Can't Wait!
on June 10, 2024
Posted by: HenryGood
Great phone! Cannot wait to become acclimated to ot!
I would recommend this to a friend!
Features
3
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good screen
on June 6, 2024
Posted by: Drdobson
from Olympia, wa
Expertise:Intermediate
I have had this for almost a year and love it. It's really nice having the larger screen.
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
4
Adviec to samsung
on June 4, 2024
Posted by: Sandtazam
Not really a review but a solution. I saw the machine that you test the phone folding over and over. You need to put it through temperature extremes while doing that. If a person leaves their phone in a hot car, then they take it into an a cool, airconditioned room, this can cause the screen protector to separate inside the fold..
Written by a customer while visiting Samsung US
Customer Rating
5
Best Foldable to date
on May 19, 2024
Posted by: OnlyFold54Me
[This review was collected as part of a promotion.] I have owned the pixel fold, oneplus open fold & the Z Fold 3,4,5 and I have to say that the fold 5 is the best option. There are so many things about the fold 5 that are just way better than any other I have used. The way you can position the screen in any angle and the software is worlds apart from all the others. If you are going to buy a foldable I would highly suggest the Fold 5. I have used mine as a daily and have had no issues at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ecsellent phone
on May 17, 2024
Posted by: Paul9544
[This review was collected as part of a promotion.] I've had Samsung phones for years and they never let me down. Read the specs, they're true. I've had Samsung phones for ever and they live up to the Samsung name, quality product and works as multiple as states. I love my Galaxy Fold5 AI PHONE. It's fantastic. It does everything I need. Home phone, no, thats the way of the dinosaur. This is a perfect way to stay in contact with anyone. I have the Samsung Fold5 and I love it. The front screen is great for a quick check and open it up and it's like a small computer. You have to try it. It's fantastic!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 17, 2024
Posted by: Xman43
[This review was collected as part of a promotion.] Make it easy for everything that I haven't seen all of the things that the phone doesn't do an I have been on the phone for about 6 months now and I'm still figuring out new things wow
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on May 17, 2024
Posted by: Mini123
[This review was collected as part of a promotion.] Used for all purpose, mainly works like a mini laptop and you can open the scree to enjoy multiple things
Value
5
Written by a customer while visiting Samsung US