Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Amazing features and ease of use
on July 29, 2024
Posted by: HeidisGalaxy
[This review was collected as part of a promotion.] This phone can run spreadsheets in Excel and also Word and Outlook.
When on the go, I'm easily able to continue to respond to emails or to readily access information needed to respond to a client inquiry
I highly recommend this phone to anyone who is looking for a sophisticated device where you can watch movies and work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Cool but fragile
on July 29, 2024
Posted by: 29sno29
[This review was collected as part of a promotion.] Galaxy ai is a cool feature but the big screen broke in under 6 months of me having it. It's a great phone but could be more resilient
Value
3
Response from Samsung USBy Social Commerce, July 29, 2024
Salutations 29sno29,
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold5. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, or to dropping your phone and shattering your screen while bringing in your groceries. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Did you know that the Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use? That's pretty awesome, right? The Galaxy Z Fold5 features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. Please feel free to contact Samsung Support if you have any questions or if you would like to share any additional feedback with us. We're always here to assist you in every way that we possibly can! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Samsung-Community
https://smsng.us/X-Messages
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold5. Your input is valuable as we continue to innovate and improve on the design and functionality of our products. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to your eligible devices. Samsung Care+ is great for those unanticipated situations we sometimes find ourselves in, like forgetting your device in the seat of your taxi on your way to catch your flight, having your phone stolen from your bag, taking an impromptu dip in the pool with your phone in hand, or to dropping your phone and shattering your screen while bringing in your groceries. We have over 700 authorized repair locations nationwide to take your devices to be repaired so you can get back quickly to what you enjoy doing most in life. Talk about peace of mind! Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Did you know that the Galaxy Z Fold5 has been tested and verified to withstand 200,000 folds over 5 years of daily use? That's pretty awesome, right? The Galaxy Z Fold5 features a zero-gap Flex Hinge, Gorilla Glass Victus 2, and it has an IPX8 water resistance rating on top of a powerful Snapdragon 8 Gen 2 processor. Please feel free to contact Samsung Support if you have any questions or if you would like to share any additional feedback with us. We're always here to assist you in every way that we possibly can! Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.ubreakifix.com/
smsng.us/Samsung-Community
https://smsng.us/X-Messages
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Written by a customer while visiting Samsung US
Customer Rating
4
Kinda thin kinda short need a stylus
on July 29, 2024
Posted by: Kamehameha
[This review was collected as part of a promotion.] Galaxy AI is good fr fr .loved the flip phone ccxxxxxxxxxxxxxx'xxxxxxxxxxddtttt556
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone for business productivity
on July 29, 2024
Posted by: HealthCareAdministrator
[This review was collected as part of a promotion.] The Galaxy Fold 5 has significantly enhanced my productivity and communication. The increased screen real estate allows for seamless multitasking, letting me run multiple apps side-by-side without any lag. The newly added Galaxy AI tools have streamlined my workflow, offering smart suggestions and efficient task management. The foldable design is not just innovative but also practical, making it easier to switch between compact and full-screen modes depending on my needs. Overall, the Galaxy Fold 5 has been a game-changer for my daily routine, offering both versatility and performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super Convienient and large
on July 29, 2024
Posted by: MrFaim
[This review was collected as part of a promotion.] Love the ZFold 5! I love the ability to use as just the phone or open up to nearly a tablet size! So convenient to watch streaming of all sorts! Plus, the new Galaxy AI is super useful in helping me translate while on the job. Working in construction, this phone is SUPER durable and now that it helps translate via Galaxy AI, it's even better than I bargained for. If you are looking for a phone that feels almost like a tablet - this is for you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the screen size
on July 29, 2024
Posted by: Apollo
[This review was collected as part of a promotion.] The AI is very adaptive, and it helps with all my emails
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New, Fun experience
on July 29, 2024
Posted by: Ronny36
[This review was collected as part of a promotion.] I've enjoyed my Galaxy Fold 5. It was a bit of an adjustment in the beginning but quickly enjoyed the feel of the phone. Don't know if I'll go back to a nonfoldable phone!
Galaxy AI has come in handy when you need a picture cleaned up a bit (people in the background always ruin a good picture!)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super helpful just like the computer
on July 29, 2024
Posted by: Loveone1
[This review was collected as part of a promotion.] I use mine for work and school I can stream 2 things at the same time
Value
5
Written by a customer while visiting Samsung US