Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
4
Very close to the perfect Phone
on July 29, 2024
Posted by: HONGLONG
[This review was collected as part of a promotion.] Fold5 represents how far foldable have come. It has the 8 Gen 2 which is amazing compared to Gen 1, has a decently wide front screen (Fold3 and previous front screens were honestly too narrow) while still maintaining good portability. It also has Galaxy AI features such as Live Translate which I use often with my Spanish customers. My only complaint is that the battery life seems to have degraded due to the new OneUI update early 2024 but hopefully it gets fixed with a later update. I definitely recommend this phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding phone
on July 29, 2024
Posted by: Jenn417
[This review was collected as part of a promotion.] I use my phone mostly for streaming ,mostly. This phone is easy to use for that and everything else. The large size is great too because I don't have great vision. Galaxy AI is an interesting new feature as well.
Overall a fantastic phone.
Overall a fantastic phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 29, 2024
Posted by: Fairycats2004
[This review was collected as part of a promotion.] Galaxy al is a great addition. I love my fold 5 and all of features it has
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I have owned.
on July 29, 2024
Posted by: Tahcoe
[This review was collected as part of a promotion.] Best phone I have owned. The tablet feature is great for games, tv, movies, and using gps. The new Galaxy AI feature is amazing. Highly recommend the fold 5 or 6.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The one and done Phone
on July 29, 2024
Posted by: ChrisR0040
[This review was collected as part of a promotion.] The Galaxy line of phones are amazing. The Fold 5 which I use everyday is just a straightforward multitasking machine of awesomeness. For those who do everything on their phone should always look into what the Galaxy AI and the phone itself has to offer. This Fold moves as fast as a toddler on a sugar rush. It comes at you with features as if it was a spider monkey hocked up on mountain dew. Love that this thing can go from the size of R2-D2 to fit in your pocket to the size of the Millenium Falcon when you want to really expand your view, whether it be movies, gaming, or even just multi tasking. Samsung is the company that doesn't sell you software every year. No they take customer feedback into account and get right on it. The 5 is beyond hard to improve on. This is my, 10 year love of my life that won't divorce me, phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on July 29, 2024
Posted by: Clam91
[This review was collected as part of a promotion.] I was skeptical about this phone at first because I heard the older models of the fold had issues with the hinge. But this version has been great for the 10 months I've had it. The front screen is a little smaller than my previous S21 ultra but was easy to adjust to, then the extra large internal screen was an awesome feature I quickly learned to enjoy. Love being able to have a large map for navigation when driving, or opening the large screen to watch a video. Certain games that support the large screen make a world of difference. I often remote access my computer and find it to be much easier to utilize with the larger screen. The camera is excellent like many recent Samsung models have been, but you get extra features due to the 2nd screen you don't see on other models like the main camera selfie mode that uses the front screen and main/back camera when unfolded. And the finger print reader on the power button is definitely the most convenient position for a sensor I've seen so far. I'm definitely interested in the next Gen of the Fold now, especially with the added Galaxy AI features on the Fold6
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I've ever had!
on July 29, 2024
Posted by: Britney
[This review was collected as part of a promotion.] I recently upgraded to the Samsung Galaxy Z Fold 5, and it's been quite a ride. First off, the design is a real game-changer. The phone feels lighter and more refined compared to previous models. The 7.6-inch main screen is stunning—colors pop, and it's fantastic for watching videos or multitasking. I was worried about the crease, but it's less noticeable now, which is a big plus.
Performance-wise, the Z Fold 5 doesn’t disappoint. The Snapdragon 8 Gen 2 chip makes everything run smoothly, whether I'm gaming or juggling multiple apps. Battery life is solid, and the improved hinge seems more durable, so I feel like I’m getting a lot for the price.
On the other hand, Galaxy AI is a cool feature that I didn't expect to be so useful. It learns from how I use my phone and offers suggestions that actually make a difference. The camera improvements are noticeable, especially with scene optimization and stabilization.
Overall, the Galaxy Z Fold 5 is a fantastic device if you’re into the latest tech and don’t mind spending a bit extra. Galaxy AI is a nice addition that shows promise and adds to the overall experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Fold z5 is amazing!!
on July 29, 2024
Posted by: Isaiah
[This review was collected as part of a promotion.] I love the Galaxy Fold!! It's an amazing device that allows me to get a lot done in ine place. Especially after the implementation of Galaxy AI, it has boosted in productivity. Anyone look for a newer phone that isn't the same old boring style of phone, i HIGHLY recommend this ohone!
Value
5
Written by a customer while visiting Samsung US