Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5
Attention getter!
on July 31, 2024
Posted by: LostBuckeye
[This review was collected as part of a promotion.] People are so amazed by this phone and I agree with them. I had the Fold 4 and upgraded to the 5 and have been very unhappy with the whole thing: battery life, display, ease of use. I use it for my small business as well as for personal use and the screen size makes everything a breeze. Not sure I'll go for Fold 6 but I'll be watching.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on July 31, 2024
Posted by: SamsungDiva
[This review was collected as part of a promotion.] I love my Samsung Galaxy Fold 5 because of the AI features available. These features make searching, surfing, research, etc more convenient and fun! I love to use my Fold 5 for streaming movies ! The picture quality is just amazing. Highly encourage others to try it! As for me, it's a keeper!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on July 31, 2024
Posted by: Ccnoble
[This review was collected as part of a promotion.] I have ownd bothe the 4 and 5. The 4 is now just strictly a car phone and the 5 is my daily user and I will never switch from a fold I absolutely l9be them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Game Changer!
on July 31, 2024
Posted by: InTheFold
[This review was collected as part of a promotion.] The fold out screen makes this the first truly game changing experience on a phone a a long time! My fold 6 is on the way and I can't wait to see how much more of a game changer it is with Galaxy AI!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on July 31, 2024
Posted by: SillyHuman904
[This review was collected as part of a promotion.] The ZFold5 is my first foldable phone so I was skeptical. I must say that I'm impressed. Every Samsung device I've ever owned has been great, and this one is no exception. It's fast, great battery life, has powerful features, and has Galaxy AI built in to help make finding information effortless.
The ability to expand the screen size for games, media, and general productivity has been very useful. I look forward to the next iterations to see what they add next!
The ability to expand the screen size for games, media, and general productivity has been very useful. I look forward to the next iterations to see what they add next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The Samsung Fold
on July 30, 2024
Posted by: YOUSEE
[This review was collected as part of a promotion.] When I first got the fold it was amazing when you opened it big screen the color super vibrant but the one thing I did not like was using it when it's closed the front screen is too narrow so when you want to type and you have long nails it is so uncomfortable. And most of the time you're not going to be using the large screen when you're walking or if you're driving and you need to use your GPS so it was just not a fun experience when I had to use the main screen maybe if that screen was whiter I think it would have made the phone perfect. I had that phone for about 4 or 5 months and then I switched back to the s 24 ultra
Value
3
Response from Samsung USBy Social Commerce, August 2, 2024
Hey there Yousee,
Thank you for finding the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. Your feedback is invaluable to us as we strive to provide the best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share any other feedback with us regarding the purchase of your Z Fold5 or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Thank you for finding the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. Your feedback is invaluable to us as we strive to provide the best products on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like to share any other feedback with us regarding the purchase of your Z Fold5 or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone.
on July 30, 2024
Posted by: FoldFanMan
[This review was collected as part of a promotion.] I have been a Samsung fan since the Note series. I really liked the pen and was hooked.
This phone was eveything I liked in the Notes and more.
.The full size means I no longer have to carry a tablet.
The split screen allows me to multitask.
The fact that it has a sim and e-sim allows me to put my.work line on the.same phone as my personal mobile.
It takes great pictures. Better than any other phone I have owned.
i am just getting used to the Galaxy AI features.
It's not as heavy as I feared.
Fits easily in my inside suit jacket.
Is a dependable hot spot when needed.
I like being able to connect to and use.my printers at home and work.
It was hard finding a car holder when I first got the phone but now there are tons.
The full screen is so large I now use it for driving navigation not.the one in my car. I have more driving apps to choose from.
Best phone I have owned.
This phone was eveything I liked in the Notes and more.
.The full size means I no longer have to carry a tablet.
The split screen allows me to multitask.
The fact that it has a sim and e-sim allows me to put my.work line on the.same phone as my personal mobile.
It takes great pictures. Better than any other phone I have owned.
i am just getting used to the Galaxy AI features.
It's not as heavy as I feared.
Fits easily in my inside suit jacket.
Is a dependable hot spot when needed.
I like being able to connect to and use.my printers at home and work.
It was hard finding a car holder when I first got the phone but now there are tons.
The full screen is so large I now use it for driving navigation not.the one in my car. I have more driving apps to choose from.
Best phone I have owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mobile Technology Evolution
on July 30, 2024
Posted by: AKNarula
[This review was collected as part of a promotion.] The Fold Phone provides a cutting edge technology, along with a sleek design. It provides me the comfort of using a single screen while I am on a call, or texting and then exposes me to a wider screen with an enhanced version while playing games, or using the phone for my business meetings or emails response without the hassel of carrying a laptop.
The enhanced AI impressed with the circle to search feature that helps me have the information I need or anything I want to get to know of immediately with various suggestive and helpful options.
Overall I am very happy with my purchase of the Galaxy Fold 5.
Value
5
Written by a customer while visiting Samsung US