Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7 out of 5
4.7
(3,906 Reviews)
Open Ratings Snapshot
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product. 
(
16 out of 19
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
5 out of 5
5
Foldastic !
on August 2, 2024
Posted by: FoldtacularTwoScreens
[This review was collected as part of a promotion.] Foldtastic. This phone is a great wonderful piece of tech. I play games like dokkan and legends on here with the 120hz screen. Galaxy Ai helps me search images with the circle to search feature. The live transcribe phone calls and translation features are awesome in real time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love big screens
on August 2, 2024
Posted by: Mel4got2pull0ut
[This review was collected as part of a promotion.] Galaxy AI IS FUN . But I use my fold5 and tab s7plus for gaming and watching my shows . #teamSamsung everyday all day . I can listen to music my whole work day if I wanted to and still have enough battery to get home.
On my break I can play a game my whole hour break and watch a show and I'm good. I like that my watch 4 can change Sings for me and turn the music up or down .in case my s.pen pro not near me . Samsung is the best all around team of the devices you can buy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Zfold 5 after a year of use
on August 2, 2024
Posted by: GalaxyFan67
[This review was collected as part of a promotion.] After using the Zfold 5 for a year, I can tell you it is great device to have. I can do almost everything I can do on my laptop from my phone. The extra large fold out screen is fantastic to get work done and for face to face calls. Make me much more productive on the go. Galaxy AI is a great feature and I am getting more used to using it for productive things. The only issue I have with the Zfold series so far is not the bend in the screen, that honestly doesn't show up while the screen is lit, but the lack of built in S pen. I have struggled to find a case I like that holds the S pen and would much rather have it built in as it is in the Galaxy Ultra. Overall great device and I am glad I upgraded to it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Diehard Samsung ZFold owner!
on August 2, 2024
Posted by: Teacop
[This review was collected as part of a promotion.] I have owned a Samsung Galaxy Fold phone since the 2nd model released. I have already pre-ordered ZFold6! I use the phone daily for both Business and personal communications. The ZFold regularly draws comments from those who see me using it! The Galaxy AI was a refreshing improvement to the UI! Samsung routinely adds new or improved products to the phones capability! When I travel for long periods of time, I do not need a laptop but rather rely solely on my Samsung ZFold! Thank You for the innovation! I look forward to the possibility of a trifold option added to the ZFold family of phones!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Z Fold5 is a Workhorse!
on August 1, 2024
Posted by: TheGMan
[This review was collected as part of a promotion.] This phone does it all and keeps going! I use my device for everything from games to photography and productivity. I don't think I can go back to a candybar style device. The inner screen has enough space to do everything and comfortably view streaming movies and shows. The newest Galaxy AI features are awesome. I use the photo generate editor the most. The Z Fold5 is durable and sleek. Ive been a Samsung person for years and I absolutely love this device!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing speed and durability
on August 1, 2024
Posted by: Hotrod86
[This review was collected as part of a promotion.] Samsung Galaxy fold 5 extremely fast with plenty of memory hella good pictures the videos or so crystal clear and I especially like that you can split the screen when it's opened up and do two things at once so you don't have to keep trying to switch through apps back and forth and sleek lightweight And I'm really looking forward to when I get this phone paid off to get the the newest fold that comes out I can only imagine what that one will do just from owning this phone this Galaxy fold 5 amazes me more everyday and I know I don't know half the crap at this phone can do and just leaves me and awe and wonder and durability astounding me I was running 70 miles an hour on my motorcycle My phone fell off the phone holder hit the body and then hit the pavement and it had minor scratches my last phone shattered front and back just from dropping oh and the a i on this phone is pretty cool too you know I don't like the AI thing just means that companies can get too much into your privacy but still does amazing job with appointments and helps out with all kinds of things
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 4 life
on July 31, 2024
Posted by: Tonto70
[This review was collected as part of a promotion.] Always upgrade for bigger better features. Can't wait to use AI on the new device. Have been ordering samsung galaxy devices from the beginning and would have no other. Makes managing my small business a dream and on the go with no other devices needed.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good phone, could be better
on July 31, 2024
Posted by: GAAAAAMY
[This review was collected as part of a promotion.] The Z fold 5 is a pretty good phone, but it could use better battery life. It does not last a whole day, but it does recharge quickly.
The galaxy a I feature is extremely helpful.I've have used it to look up many things
I mainly use my phone for texting. What's up and playing mind numbing games Which it does very well
You definitely need a case for the phone. Because it does seem pretty fragile. The center does crack if you don't have a screen protector on it. The screen protectors are really good, and they last about three or four months, but they're really cheap to replace, so it's better to do that than you have the fold part of this green start cracking.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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