Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
3
Good phone that needs more app optimization!
on August 12, 2024
Posted by: Jipsy509
[This review was collected as part of a promotion.] Seems like a lot of app developers haven't optimized their apps to fit the aspect ratios for the fold. Even some samsung apps do not play nice with the fold's aspect ratios :L
Value
3
Response from Samsung USBy Social Commerce, August 15, 2024
Howdy Jipsy509,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. You are able to choose which apps you want to use in the full screen aspect ratio. Here's how: From Settings, tap Display > Full screen apps and tap apps to enable this feature and customize options. You can also adjust the zoom level to make content larger or smaller. 1. From Settings, tap Display > Screen layout and zoom/Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. If you would like to get smoother scrolling and more realistic animations, you can increase the screen’s refresh rate! 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. Your device has several screen mode options which adjust the screen quality for different situations. You can select the mode according to your preference. 1. From Settings, tap Display > Screen mode. 2. Tap an option to set a different screen mode. Drag the slider to adjust the white balance. Tap Advanced settings to manually change the RGB values. App continuity allows your apps to transition between the cover screen and the large display seamlessly. You can also choose which apps you want to continue using on the cover screen when you close your device. Here's how you can accomplish this: From Settings, tap Display > Continue apps on cover screen, and tap apps to enable this feature. For your convenience, I have included a few helpful links below for your review. Be sure to check them out when you have some free time. If you have any questions for us after reviewing the resources that have been provided or if you would like any additional assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/downloads/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Z Fold5. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. You are able to choose which apps you want to use in the full screen aspect ratio. Here's how: From Settings, tap Display > Full screen apps and tap apps to enable this feature and customize options. You can also adjust the zoom level to make content larger or smaller. 1. From Settings, tap Display > Screen layout and zoom/Screen zoom. 2. Drag the Screen zoom slider to adjust the zoom level. If you would like to get smoother scrolling and more realistic animations, you can increase the screen’s refresh rate! 1. From Settings, tap Display > Motion smoothness. 2. Tap an option, and then tap Apply. Your device has several screen mode options which adjust the screen quality for different situations. You can select the mode according to your preference. 1. From Settings, tap Display > Screen mode. 2. Tap an option to set a different screen mode. Drag the slider to adjust the white balance. Tap Advanced settings to manually change the RGB values. App continuity allows your apps to transition between the cover screen and the large display seamlessly. You can also choose which apps you want to continue using on the cover screen when you close your device. Here's how you can accomplish this: From Settings, tap Display > Continue apps on cover screen, and tap apps to enable this feature. For your convenience, I have included a few helpful links below for your review. Be sure to check them out when you have some free time. If you have any questions for us after reviewing the resources that have been provided or if you would like any additional assistance, feel free to reach out to Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold5/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Not going back to regular phone
on August 12, 2024
Posted by: Will22
[This review was collected as part of a promotion.] This is an amazing device. It replaced my laptop with its power and convenience.
Once you try it, you'll be blown away.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it!
on August 12, 2024
Posted by: Elizabeth
[This review was collected as part of a promotion.] I upgraded from my Galaxy S20, and I absolutely love this phone. It's extremely durable, I've dropped it several times, including one throw onto my concrete driveway by accident and it hasn't cracked or chipped at all.
The inside screen is perfect for gaming, and it runs all my apps and cloud gaming services flawlessly.
Overall it's just a fantastic phone, and I've had 0 issues.
The inside screen is perfect for gaming, and it runs all my apps and cloud gaming services flawlessly.
Overall it's just a fantastic phone, and I've had 0 issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the larger screen!
on August 12, 2024
Posted by: Ollies
[This review was collected as part of a promotion.] I love the flexibility to have a smaller screen for quick actions like messaging, and a larger screen for watching content! Galaxy AI is also amazing, my favourite part is removing random people in the background of my pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about it
on August 12, 2024
Posted by: OneManArts
[This review was collected as part of a promotion.] I especially love the camera on my z fold 5. As an artist, it is excellent at taking flawless pictures of my artwork, and the screen is the perfect size for showing my artwork to others. It is great at multitasking and I also love that it lays flat when open. Overall, I have no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The product has some cool features
on August 12, 2024
Posted by: Sirkay
[This review was collected as part of a promotion.] Galaxy AI is not that impressive on this device, required some new improvements compared to Galaxy S24 Ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device!
on August 12, 2024
Posted by: PhoneBoi
[This review was collected as part of a promotion.] Great device! The live translation has been great to use, plus the Galaxy AI has been useful to check for spelling errors in text messages.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!
on August 12, 2024
Posted by: Phil4here
[This review was collected as part of a promotion.] This is a great device I've had for a year now and I have no plans on going back to another regular smartphone I did have a tablet and a phone but I always geared myself towards the phone rather than the tablet so I sold both and bought this phone and now I have Best of both Worlds in one I'm sure there are going to be more Galaxy AI updates for this iteration of the fold. This is an all-around great purchase and I don't regret it one bit
Value
5
Written by a customer while visiting Samsung US