Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Average customer rating
4.7
(3,906 Reviews)
Rating breakdown 3,906 reviews
5 Stars
3,090
4 Stars
660
3 Stars
108
2 Stars
23
1 Star
25
84%of customers recommend this product.
(
16 out of
19)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold5 256GB (Unlocked) - Icy Blue
Customer Rating
4
Product design is good.
on September 22, 2023
Posted by: Elati9
[This review was collected as part of a promotion.] Phone works good and easy to use. But the apps are not there yet for example netflix video on ful screen has a lot of black space above and below.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 5 Review
on September 22, 2023
Posted by: CeeGee
[This review was collected as part of a promotion.] I've had the Z Fold 5 for a couple weeks now and so far I'm thoroughly enjoying it. The extra screen real estate is awesome for consuming content. Software on the devices is mostly optimized between the 2 displays though there are some applications that don't seamlessly transition between the folded and unfolded states. While the technology for foldables is still developing using this phone has been really exciting. Something that I haven't really felt since the introduction of touch screen smartphones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded my expectations
on September 22, 2023
Posted by: BrianP
[This review was collected as part of a promotion.] I get a new phone about every other year, sometimes sooner, and I've wanted a Samsung Fold for years. I think that I always put it off because I was waiting for the technology to advance, and I wasn't sure if it was just going to be a fad. I've had many of the S series and Note models over the years, and I can say without any reservations that this is my favorite phone of any that I've ever owned. If you've ever thought about how nice it would be to carry a tablet, but you really don't want to keep up with something that large, then this is the device for you. Obviously, it's not the same size as a standard tablet, but it's a good compromise between a tablet and a flagship phone from any manufacturer.
So, how big is it? It's smaller than any of the "ultra" or "pro" model phones when closed, and the front screen is fully functional with all of my apps. When opened, the large screen makes email, texting, games, and browsing the internet significantly better than any other phone I've used. I was initially concerned that it might be too large to hold and use effectively, but that's not the case at all.
I like that they moved the fingerprint sensor to the side (power button) which makes it easier to lock/unlock. If you're concerned about the "crease" in the previous models, this isn't bad, and I really don't notice it. The cameras work great, but I'd say that taking a selfie is slightly harder when you have it open due to the overall size/weight of the phone.
Overall, I love it.
So, how big is it? It's smaller than any of the "ultra" or "pro" model phones when closed, and the front screen is fully functional with all of my apps. When opened, the large screen makes email, texting, games, and browsing the internet significantly better than any other phone I've used. I was initially concerned that it might be too large to hold and use effectively, but that's not the case at all.
I like that they moved the fingerprint sensor to the side (power button) which makes it easier to lock/unlock. If you're concerned about the "crease" in the previous models, this isn't bad, and I really don't notice it. The cameras work great, but I'd say that taking a selfie is slightly harder when you have it open due to the overall size/weight of the phone.
Overall, I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Z Fold 5
on September 22, 2023
Posted by: GalaxyLove
[This review was collected as part of a promotion.] I'm loving my phone. I also got a Galaxy watch 6 LTE. I have it connected to the network so if I forget my phone at home I can use my Watch to text or call I am super psyched I also got Galaxy earbuds Pro 2. I went all out and upgraded all my devices and I am very very happy with my products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the z fold 5
on September 22, 2023
Posted by: ZFold5user
[This review was collected as part of a promotion.] This is the best z fold yet! Best size, shape, and camera!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow..This device is Amazing
on September 23, 2023
Posted by: Thegoat
[This review was collected as part of a promotion.] I switched from my Note 10+ to the Z Fold 5 and I must say that it was well worth it. The Fold 5 feels amazing in the hands. Its design is sleek and premium not to mention you can still utilize the PEN features. The battery life is great for all day use. I usually use mine for multitasking throughout the day and it gets the job done. I am very satisfied with this device and I receive so many compliments!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big difference between 3 -5
on September 22, 2023
Posted by: Notguilty845
[This review was collected as part of a promotion.] Upgraded from the z fold 3 to the 5 and what a difference 2 years makes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pleasantly pleased
on September 23, 2023
Posted by: JojSmith
[This review was collected as part of a promotion.] I was worried about switching from a standard phone to a foldable, but I am incredibly happy with my decision. The z fold 5 is amazing for reading, gaming, and watching videos or shows. The massive inner screen looks fantastic, and the crease is almost never visible to me. I wasn't sure how to feel about the cover screen, because of its oddly slim design. Now I think the slimmer screen is more like a feature for the phone. The cover screen is very easy to use one-handed, and normal phones feel too wide now. Some apps don't fit the outer screen perfectly, but it does not bother me as I can just switch to the main display. I was also worried that the inner display would feel worse than a normal screen because of the plastic based screen. While the inner screen does feel a little bit different than a normal display, I quickly got used to it.
I love reading comics and Manga online, and this phone makes the experience so much better than I have had on other phones. I have begun reading much more because of how easy it is.
Value
5
Written by a customer while visiting Samsung US